Hilda Gamboa Rodríguez
Goicoechea
Summary
Results-focused sales leader with solid background in B2B and B2C sales over 21-year career. Decisive, passionate and devoted to outperforming expectations. Gifted communicator and negotiator with exceptional multitasking and project management skills. Knowledgeable about training and mentoring employees to promote team and business success.
Overview
21
21
years of professional experience
Work History
Sr. Sales Executive
Freelance (Kaloban)
11.2022 - Current
- Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
- Negotiated favorable contract terms for clients, ensuring mutually beneficial outcomes for both parties involved.
- Demonstrated products and features to customers, answered questions and overcame objections.
Sr. Sales Executive
MK INNOVATION
02.2022 - 06.2023
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to promote long term business growth.
- Exceed 100% goal on sales each month for 10 consecutive months.
Administrative Assistant/ Sales and Procurement
Ferreteria San Francisco (Family Bussiness)
03.2020 - 02.2022
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Supported organizational growth through timely acquisition of essential goods and services required for business expansion initiatives.
- Coordinated with marketing team to promote sales of various seedlings, increasing sales 250%.
Sales and Customer Services Supervisor
GreenKleen
08.2018 - 03.2020
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
Sr. Sales Rep B2B
Telefónica Costa Rica,SA
01.2018 - 08.2018
- Reached out to prospective leads through cold calling, applying variety of established selling methods.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Real State Broker
FREELANCE (Engel & Volker Real State)
11.2016 - 12.2017
- Expanded clientele base with exceptional service delivery, resulting in numerous positive reviews and recommendations from satisfied customers.
- Appraised property values and assessed buyer income to determine feasibility of offer success.
- Effective leadership and mentoring newly licensed agents on industry best practices, ensuring high level of professionalism within team.
Real State Broker
Estudio Las Ciudades,S.L ( LA CASA AGENCY Real State)
12.2014 - 11.2016
- Generated new leads through strategic prospecting efforts, including cold calling, door knocking, and community events participation.
- Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in timely manner.
- Increased overall office productivity by implementing streamlined systems for client management, lead tracking, and transaction coordination.
- Exceeded company-defined sales quotas. Awarded with best sales executive award.
Sr. Sales Rep /Supervisor
Tech Data,S.A (Forbe 107)
08.2011 - 08.2013
- Managed portfolio of high-profile accounts, delivering exceptional levels of customer satisfaction and account retention.
- Enhanced client loyalty by providing personalized support and addressing concerns promptly and professionally.
- Developed exceptional interpersonal, speaking and listening skills from talking with both customers and upper management.
- Achieved and exceeded company-defined sales quotas. Over 110% every month during 10 consecutive months.
Owner Assistant, Negotiation, Purchasing, Logistics
Davinci Entertainment, S.A(Corporación La Paz)
03.2007 - 08.2011
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for business.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Established positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Education
Lic. International Trade -
Universidad Internacional de las Américas
San José, Costa Rica12.2009
High School -
Liceo de Coronado
San José, Costa Rica12.2001
Skills
- B2B and B2C expertise
- Sales Team Leadership
- Client acquisition
- Objection handling
- Prospecting skills
- Active Listening
- Multitasking Abilities
- Interpersonal Communication
- Self Motivation
- Decision-Making
- Teamwork and Collaboration
- Attention to Detail
Accomplishments
- Won the Best Sales Executive of Madrid for Real Estate Agency La Casa in 2016.
- Increased sales from 1.6 million to 4.3 million per month through customer satisfaction and built relationships.
- Managed a team of 4 sales agents who were the top grossing team in 6 months in a row.
Other Studies
- Neurosales, Publics (German Sales Academy), 11/01/17, Madrid, Spain
- Specialist Agent for Buyers, MLS (Real State Group MLS), 08/01/15, 02/01/16, Madrid, Spain
- Real Estate Collection and Prospecting, Asociación de Empresas de Gestión Inmobiliaria (AEGI), 11/01/15, Madrid, Spain
- Judicial Evaluation and Expertise of Properties, Asociación de Empresas de Gestión Inmobiliaria (AEGI), 09/01/15, Madrid, Spain
- Motivation techniques and group dynamics, System Centros de Formación, 07/01/14, Madrid, Spain
- Effective oral presentations and Effective management of meetings, System Centros de Formación, 07/01/14, Madrid, Spain
- SAP, 02/01/12, Tech Data
Personal Information
- ID Number: 111870484
- Age: 40
- Nationality: Costa Rican
- Driving License: B
- Marital Status: Divorced
Additional Summary
Success converting leads, exceeding quotas and maximizing revenue with proactive and ambitious strategies. Decisive, passionate and devoted to outperforming expectations. Attentive, resourceful and personable with customers.
References
- Sra. Karen Quinn, Sales Manager, Apple, 1(848)218-9840
- Sr. Alberto Avilés, Territorial Manager, LA CASA AGENCY, alberto.aviles@lacasa.net, (34)615-542-991
- Sra. Candy Araya, Sales Operations Analyst, VMware, caraya@vmware.com, (506)8316-2386
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Sr. Sales Executive
Freelance (Kaloban)
11.2022 - Current
Sr. Sales Executive
MK INNOVATION
02.2022 - 06.2023
Administrative Assistant/ Sales and Procurement
Ferreteria San Francisco (Family Bussiness)
03.2020 - 02.2022
Sales and Customer Services Supervisor
GreenKleen
08.2018 - 03.2020
Sr. Sales Rep B2B
Telefónica Costa Rica,SA
01.2018 - 08.2018
Real State Broker
FREELANCE (Engel & Volker Real State)
11.2016 - 12.2017
Real State Broker
Estudio Las Ciudades,S.L ( LA CASA AGENCY Real State)
12.2014 - 11.2016
Sr. Sales Rep /Supervisor
Tech Data,S.A (Forbe 107)
08.2011 - 08.2013
Owner Assistant, Negotiation, Purchasing, Logistics
Davinci Entertainment, S.A(Corporación La Paz)
03.2007 - 08.2011
Lic. International Trade -
Universidad Internacional de las Américas
High School -
Liceo de Coronado
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