Hillary Murillo Benavides
San José
Summary
I'm a proactive and results-oriented professional with strong attention to detail and excellent communication skills. I have experience in customer service and problem-solving, always aiming to provide effective and timely solutions. I stand out for my ability to manage tasks efficiently, follow established procedures, and adapt quickly to changing environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Secretary and Receptionist
San Francisco Optics
03.2024 - Current
- Provided excellent customer service by receiving clients, answering inquiries, and addressing concerns in person and over the phone, ensuring a positive experience.
- Managed and organized office files and inventory records, ensuring quick access to documents and maintaining order.
- Coordinated appointments and managed the clinic's agenda, optimizing scheduling efficiency and minimizing client wait times.
- Utilized Microsoft Office programs for document management and scheduling, and managed digital platforms for invoicing and record-keeping.
- Processed invoices and payments (both digital and physical), ensuring timely and accurate financial records.
Waitress
Las Hortensias Restaurant
11.2023 - 03.2024
- Delivered excellent customer service in all interactions, ensuring high satisfaction in a fast-paced environment.
- Assisted customers with menu recommendations and promptly resolved any issues, contributing to repeat business and positive reviews.
- Managed multiple tasks simultaneously, including taking orders, serving food, and processing payments, while maintaining a high standard of service, especially during peak hours and under pressure.
- Maintained clean and organized workspaces, ensuring hygiene standards were met and a positive atmosphere was maintained for both customers and staff.
- Demonstrated strong time management skills, effectively prioritizing tasks to ensure timely service and meet customer expectations.
Education
Conversational English For The Business Sector
Instituto Nacional De Aprendizaje
12-2023
High School Diploma
Liceo De San Carlos
12-2022
Skills
- Customer service
- Verbal and written communication
- Problem-solving
- Multitasking skills
- Attention to detail
- Microsoft office
Certification
- Conversational English for the business sector.
- High school diploma.
LANGUAGES
English. B2
Spanish. Native
References
Optsf8022@hotmail.com, 2460 8022, San Francisco Optics
Timeline
Secretary and Receptionist
San Francisco Optics
03.2024 - Current
Waitress
Las Hortensias Restaurant
11.2023 - 03.2024
Conversational English For The Business Sector
Instituto Nacional De Aprendizaje
High School Diploma
Liceo De San Carlos
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