IRSHEL FABIANA HIDALGO MÉNDEZ

Highly motivated and ambitious student, graduated on 2020 from the Professional Technical College of San Juan Sur with a technical degree in Executive for Service Centers. Currently pursuing a degree in Physical Therapy at Santa Paula University, dedicated to expanding knowledge and skills on a daily basis. Known for honesty, humility, and strong work ethic, possesses excellent leadership qualities honed through experience as a customer service agent. Drive to learn quickly and proficiency in computer applications, solid background in both field and office settings, supporting team needs. Flexible and hardworking team player, focused on enhancing productivity and performance through meticulous attention to detail. Experience in common software applications and social media platforms, brings a resourceful approach to modernizing workplaces. Problem-solving skills proven through history of solutions-oriented project support. Organized and dependable, excels at managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to meet team goals, known for warm and friendly demeanor when assisting customers in any situation. Works closely with team members to deliver exceptional guest experiences and passionate about providing excellent customer service and ensuring guest satisfaction as a Front Desk Agent in a busy and successful setting. Dedicated Team Manager with 3 years of leadership experience in the industry, committed to providing thorough training, setting team goals, and developing innovative strategies. Strong oral and written communication skills complemented by excellent time management and leadership abilities.

• Date of Birth: 12/16/02
• Gender: Female
• Nationality: Costa Rican
• Marital Status: Single