Iztaru Aguirre
Account & Project Coordinator,
Alajuela
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 13 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Account & Project Coordinator
Mckinsey & Company
01.2024 - Current
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintained database and spreadsheets with accurate inventory and status.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Created job files for each project and maintained current data in each file.
- Kept corporate and client information confidential, adhering to data safety measures.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Business Presentation Specialist
Mckinsey & Company
05.2021 - 01.2024
- Designed insightful and attractive Powerpoint presentations.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Sustainability Project Coordinator
HP Inc
06.2022 - 08.2023
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Responded to requests for information on materials to inquiring parties.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Maintained database and spreadsheets with accurate inventory and status.
- Created job files for each project and maintained current data in each file.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Wrote technical narratives to document processes and design changes.
- Developed and implemented project plans and budgets to ensure successful execution.
Operational Manager
HP Inc
05.2018 - 05.2022
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Assisted in recruiting, hiring and training of team members.
- Reduced operational risks while organizing data to forecast performance trends.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Virtual Executive Assistant
HP Inc
05.2014 - 02.2018
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Answered high volume of phone calls and email inquiries.
- Organized and coordinated conferences and monthly meetings.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Facilitated training and onboarding for incoming office staff.
- Used advanced software to prepare documents, reports, and presentations.
- Took notes and dictation at meetings.
- Coordinated events and worked on ad hoc projects.
- Volunteered to help with special projects of varying degrees of complexity.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Wrote reports, executive summaries and newsletters.
Education
Bachelor of Science - Respiratory Therapy
Universidad Santa Paula
San Jose11.2019
High School Diploma -
Liceo De Calle Fallas
San Jose12.2007
Skills
Customer Management
Project Coordination
Personnel Management
Vendor Management
Business Acumen
Relationship Building
Customer Service
Change Management
Strategic Planning
Problem-Solving
Time Management
Resource Management
Decision-Making
Conflict Resolution
Critical Thinking
Team Leadership
Certification
Certified Practitioner Management of change, PROSCI - Feb 2021
Timeline
Account & Project Coordinator
Mckinsey & Company
01.2024 - Current
Sustainability Project Coordinator
HP Inc
06.2022 - 08.2023
Business Presentation Specialist
Mckinsey & Company
05.2021 - 01.2024
Certified Practitioner Management of change, PROSCI - Feb 2021
02-2021
Certified SCRUM master
11-2020
Operational Manager
HP Inc
05.2018 - 05.2022
Virtual Executive Assistant
HP Inc
05.2014 - 02.2018
Bachelor of Science - Respiratory Therapy
Universidad Santa Paula
High School Diploma -
Liceo De Calle Fallas