James Emiley
McHenry,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable production management with strong ability in workflow.
Overview
38
38
years of professional experience
Work History
Senior Account Executive. Plant Manager
State Graphics
Lake Barrington, IL
04.2008 - Current
- Identified potential customers and built relationships with them.
- Managed day-to-day client accounts, ensuring high levels of customer satisfaction.
- Prepared presentations for clients regarding new products or services offered.
- Provided timely responses to customer inquiries, complaints, or requests for information.
- Developed strategies for increasing sales volume through existing clients as well as new ones.
- Attended company and industry events to network with potential customers and generate leads.
- Reached out to accounts to measure customer satisfaction and increase revenue.
- Supervised production schedules, production quality and on-time delivery.
- Promoted high-quality daily production by enforcing product standards and monitoring level of quality.
- Provided work direction, resolved problems, prepared schedules and supervised operations to complete work for team of twelve
- Oversaw employees and related programs to maximize team productivity and facility output.
Shop Owner
Artistry In Printing
Des Plaines, IL
01.1997 - 03.2008
- New company start-up acquiring equipment and Interviewed, trained and supervised employees.
- Increased business by developing new marketing and promotional strategies.
- Interviewed, trained and supervised employees.
- Developed and implemented marketing strategies to increase sales.
- Trained and managed shop staff, including delegating tasks and job scheduling.
- Maintained inventory levels by ordering stock as needed.
- Handled customer inquiries, complaints, and returns professionally.
- Provided excellent customer service to ensure customer satisfaction.
- Trained employees according to specifics of role and company values.
- Coordinated deliveries of goods from suppliers in a timely manner.
- Performed regular maintenance checks on equipment used in the shop.
- Managed employee schedules and assigned tasks and responsibilities to employees.
- Conferred with customers to understand needs and finalize purchase orders.
- Set pricing structures according to market analytics.
- Resolved issues quickly through meticulous research and quick decision-making.
Lead Press Operator
Prime Printing and Promotions
Mount Prospect, IL
08.1986 - 11.1996
- Performed quality control checks on printed material to ensure accuracy and conformity.
- Conducted daily maintenance of printing equipment to ensure proper functioning.
- Resolved technical issues with machinery by troubleshooting, repairing, and performing preventative maintenance tasks.
- Coordinated work orders with other departments to meet production goals and deadlines.
- Assisted in training new press operators on the use of presses and related equipment.
- Created test prints prior to full production runs to assess print quality and identify potential errors before committing resources.
- Operated binding machines such as stitchers, folders, cutters, drills, punches., when necessary for specific jobs.
- Managed inventory levels of supplies such as paper stock, inks, plates, blankets., ensuring adequate supply at all times.
- Inspected completed jobs for overall appearance and ensured that product met customer expectations.
- Maintained machines in good working order by cleaning, lubricating and adjusting.
- Prepared machines for printing and operated one-and two-color printing presses, platemakers, hydraulic paper cutters and digital printers and copiers.
- Verified ink specifications, inked presses, changed ink and adjusted ink flow.
- Printed customized office documents such as envelopes, newsletters, business cards and programs.
- Maintained adequate productivity by setting and enforcing deadlines.
Education
Some College (No Degree) - Photo Offset
Triton College
River Grove, ILSkills
- Consultative Sales
- Multitasking and Organization
- Strategic Planning
- Appointment Setting
- Client Relationship Management
- Workload Management
- Customer Service
- Project Management
- Issue Resolution
- Staff Management
Affiliations
- print award
Accomplishments
- covid essential
Award winner
- pressman
covid
- Essential worker
Timeline
Senior Account Executive. Plant Manager
State Graphics
04.2008 - Current
Shop Owner
Artistry In Printing
01.1997 - 03.2008
Lead Press Operator
Prime Printing and Promotions
08.1986 - 11.1996
Some College (No Degree) - Photo Offset
Triton College
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