Jasmine Latham
Cleveland
Summary
Dedicated Retail professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Aldi Foods
05.2016 - 03.2023
- Supervised creation of exciting merchandise displays to catch attention of store customers
- Maintained positive customer relationships by responding quickly to customer service inquiries
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
- Created and maintained safe and secure work environments for employees
- Trained new employees on proper protocols and customer service standards
- Analyzed customer feedback and implemented strategies to improve customer experience
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Dietary Assistant
My Doctors Inn
01.2015 - 05.2016
- Upheld efficiency of meal services by pre-setting tables before patients arrived
- Discarded outdated food products and maintained waste disposal procedures
- Delivered nourishment and supplements to nurse station for distribution to specific residents
- Monitored food safety and sanitation standards in food service areas
- Participated in medical staff meetings and other committees related to nutrition care
- Provided nutrition education and counseling to patients and families.
Receptionist Assistant
Cleveland Job Corps
02.2014 - 11.2014
- Handled cash transactions and maintained sales and payments records accurately
- Organized electronic and hard copy filing systems for easy retrieval of documents and information
- Maintained order and cleanliness of reception area for professional and inviting atmosphere
- Answered central telephone system and directed calls accordingly.
Cashiering Team Lead
Burger King
06.2012 - 12.2013
- Led cashiers and associates in providing thoughtful customer service
- Set and updated employee schedules to fulfill gaps based on expected customer demands
- Facilitated and logged store opening, closing, and shift changes
- Managed staffing levels to provide optimal support for cash register operations
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
High School Diploma -
Southeastern High School
Skills
- Staff Management
- Microsoft Windows
- Microsoft Access
- Microsoft Excel
Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
Assistant Store Manager
Aldi Foods
05.2016 - 03.2023
Dietary Assistant
My Doctors Inn
01.2015 - 05.2016
Receptionist Assistant
Cleveland Job Corps
02.2014 - 11.2014
Cashiering Team Lead
Burger King
06.2012 - 12.2013
High School Diploma -
Southeastern High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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