Jaspreet Singh
Area Manager
Heredia, Costa Rica
Summary
Highly driven, ambitious and self motivated individual who has a passion for leading and developing teams, strategic thinking, problem solving and achieving success in both short and long term project. Currently with more than 10 years of experience in leading teams in customer service, sales and logistics in providing transport mobility solutions in both B2B and B2C.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Area Manager of Operations
Grupo ANC
02.2017 - Current
- Key role for driving customer service, sales and operational excellence in a leading rental market in Central America
- Leading an area consisting of 9 offices and 7 managers and total team of 40 members
- Enhanced area performance by implementing proven management processes to increase revenue.
- Negotiated contracts and agreements to optimize cost savings and efficiency.
- Analyzed market trends and customer feedback to develop new strategies for improving operations.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Assistant Manager
Enterprise Mobility
06.2013 - 01.2017
- Key team member in driving customer service and sales in providing transport solutions
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Bachelor of Arts - Business Management With Sustainability And Ethics
Newman University
Birmingham, England, UK 05.2001 -
Skills
Project Management
undefinedHobbies and Interests
I have a great passion for keeping myself fit and healthy by going to the gym and outdoor running, along with cooking in the outdoors and highly enjoy varias sports including football, boxing and formula 1.
Timeline
Area Manager of Operations
Grupo ANC
02.2017 - Current
Assistant Manager
Enterprise Mobility
06.2013 - 01.2017
Bachelor of Arts - Business Management With Sustainability And Ethics
Newman University
05.2001 -
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