Javier Antonio Reyes Suarez

Telecommunications and network specialist with hands-on experience in enterprise in Cepsa EP environments, supporting users and technical teams across network infrastructure. Skilled in DNS, DHCP, ClearPass, Aruba Central, and SolidServer. Recognized for strong troubleshooting skills, switch configuration, and leadership capabilities, often acting as team lead backup in a critical support environment.

Telecommunications Technician specialized in VoIP and mobile network support, with hands-on experience in line provisioning, roaming configuration, and 4G connectivity troubleshooting. Provided dedicated support for Mediaset and other corporate clients under the Vodafone project.

Managed incidents related to telephony services, including IP telephony systems and enterprise mobile communications. Skilled in diagnosing and resolving service disruptions, coordinating with technical teams and operators to ensure fast and accurate service delivery in business-critical environments.

Provided technical support to enterprise clients across Latin America and the Caribbean, assisting with troubleshooting hardware and software issues. Coordinated on-site technician dispatches and repair orders when necessary, ensuring efficient resolution and high customer satisfaction.

Telecommunications Technician responsible for the installation and configuration of Ubiquiti and WiMAX antennas for wireless connectivity projects. Also installed and monitored CCTV surveillance systems, ensuring proper alignment, signal strength, and system functionality.