JAZMÍN CORDERO BRENES
Administrator
Heredia
Summary
Motivated and detail-oriented Administrator with a Bachelor's Degree in Management from the National University of Costa Rica. Proficient in administrative support and data entry, with hands-on experience in HR and purchasing departments. Strong problem-solving skills, user-focused mindset, and proven ability to communicate effectively across multiple levels. Eager to apply skills in CRM support, data integrity, and business process optimization in a dynamic and challenging environment.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
Work History
Back Office Agent
Bill Gosling Outsourcing
El Cafetal, Heredia
08.2024 - Current
- Resolve customer cases with attention to detail and client satisfaction.
- Communicate with customers professionally to address concerns efficiently.
Supervised Internship - Human Resources Department
UNO CR
Uruca, San José
03.2024 - 06.2024
- Entered employee data into internal systems, maintaining accuracy and data integrity.
- Participated in recruitment interviews and conducted reference checks.
- Led personnel induction processes and supported onboarding tasks.
- Ensured compliance with internal HR workflows and process documentation.
Intern - Purchasing Department
Boston Scientific
El Coyol, Alajuela
01.2023 - 01.2024
- Supported procurement operations and cross-functional teams.
- Assisted in the management of purchase orders and supplier follow-ups.
- Generated weekly reports and helped resolve invoice discrepancies.
- Maintained consistent communication with vendors to ensure timely deliveries.
Education
Bachelor's Degree - Business Administration
Universidad Nacional De Costa Rica
Heredia 01.2020 - 01.2024
Secondary Education -
Liceo Rural Buena Vista
Pérez Zeledón 01.2015 - 01.2019
Skills
- Customer service and care
- Detail-oriented and organized
- Excellent verbal and written communication
- Strong relationship-building skills
- Analytical thinking
- Problem-solving
- Motivated self-starter
Technical Skills And Certifications
- CRM Platforms: Eager to develop proficiency in Salesforce (SFDC); strong foundation in administrative systems, data entry and process documentation.
- Tools: Microsoft 365, SAP.
- Spanish (native), English (B1+).
-Certifications:
- Customer Service and Sales 40 hrs.
- Professional Ethics 30 hrs.
- Basic Accounting 40 hrs.
- Basic Computing 40 hrs.
Additional Information
Mariana Quirós Jiménez- Buyer-Planner II Administration
Ced: 116550631
Email: manaquirosj@gmail.com
Tel: 88957179
Karol Solano Picado- SR. Master Planner Bachelor's Degree in Marketing
Ced: 305020146
Email: Ksolanop.79@gmail.com
Tel: 88276569
Timeline
Back Office Agent
Bill Gosling Outsourcing
08.2024 - Current
Supervised Internship - Human Resources Department
UNO CR
03.2024 - 06.2024
Intern - Purchasing Department
Boston Scientific
01.2023 - 01.2024
Bachelor's Degree - Business Administration
Universidad Nacional De Costa Rica
01.2020 - 01.2024
Secondary Education -
Liceo Rural Buena Vista
01.2015 - 01.2019
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