Customer Service & Support – VetCruz
- Assisted clients by resolving issues with patience and clarity.
- Strengthened troubleshooting and communication skills.
- Gained direct experience supporting users in high-demand environments.
IT Support & Automation enthusiast with hands-on experience in Linux, Windows, Ansible (including AWX), Bash scripting, Python, AWS, and DevOps tools. Skilled in troubleshooting, automation, and infrastructure support through practical projects simulating enterprise environments. Strong background in customer service ensures clear communication, patience, and a problem-solving attitude. Fluent in English and eager to grow as an Associate Engineer in IT Infrastructure & Operations.
AtlasFlow – End-to-End DevOps Pipeline
Designed and deployed a reproducible pipeline integrating automation and DevOps tools:
Linux & Bash Scripting Labs