Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Generic

Jean Jacob Mena Vargas

San Ramon,Alajuela

Summary

Gastronomic professional with extensive experience in food and beverages for more than 25 years. With extensive knowledge in customer service and attention, along with empathy and emotional intelligence to develop with skill and dynamism, thus creating proactivity and resilience within the workplace.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Bar Supervisor

La Cantina De Felipon
11.2023 - 03.2025
  • Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
  • Closed out cash register and prepared cashier report at close of business.
  • Enhanced customer satisfaction by implementing efficient bar operations and service standards.
  • Completed bar opening and closing procedures.

Hotel Waiter

Hotel Marriott Hacienda Belén
12.2021 - 12.2022


  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Hotel Waiter

Hotel Dreams Las Mareas
11.2018 - 06.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Hotel Waiter

Paradisus Playa Conchal
03.2006 - 08.2008


  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.

Banquet Waiter

Costa Rica Country Club
11.2004 - 01.2006


  • Executed synchronized meal service simultaneously serving multiple guests.
  • Assisted in resolving guest concerns quickly and effectively, demonstrating excellent problem-solving skills.

Education

Liceo San Rafael De Alajuela
01.1993

undefined

Escuela Primo Vargas Valverde
01.1988

Skills

  • Problem resolution
  • Multitasking Abilities
  • Organizational skills
  • Computer skills
  • Problem-solving
  • Customer service
  • Teamwork and collaboration
  • Friendly, positive attitude

Certification

  • Administrative Assistant I.N.A. 2011
  • Computer equipment Operator I.N.A. 2011
  • Food Handling 2025 al 2030.
  • Basic conversational English 2006
  • Waiter I.N.A. 1996

Timeline

Bar Supervisor

La Cantina De Felipon
11.2023 - 03.2025

Hotel Waiter

Hotel Marriott Hacienda Belén
12.2021 - 12.2022

Hotel Waiter

Hotel Dreams Las Mareas
11.2018 - 06.2020

Hotel Waiter

Paradisus Playa Conchal
03.2006 - 08.2008

Banquet Waiter

Costa Rica Country Club
11.2004 - 01.2006

undefined

Escuela Primo Vargas Valverde

Liceo San Rafael De Alajuela

References

Dario Prado R. Restaurant supervisor 87329731.

Jocselyn Brenes. Chef 89059494.

Hernan Jimenez C. Restaurant Supervisor 71054993

Jean Jacob Mena Vargas