Jean Jacob Mena Vargas
San Ramon,Alajuela
Summary
Gastronomic professional with extensive experience in food and beverages for more than 25 years. With extensive knowledge in customer service and attention, along with empathy and emotional intelligence to develop with skill and dynamism, thus creating proactivity and resilience within the workplace.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Bar Supervisor
La Cantina De Felipon
11.2023 - 03.2025
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Closed out cash register and prepared cashier report at close of business.
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Completed bar opening and closing procedures.
Hotel Waiter
Hotel Marriott Hacienda Belén
12.2021 - 12.2022
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Hotel Waiter
Hotel Dreams Las Mareas
11.2018 - 06.2020
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Hotel Waiter
Paradisus Playa Conchal
03.2006 - 08.2008
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
Banquet Waiter
Costa Rica Country Club
11.2004 - 01.2006
- Executed synchronized meal service simultaneously serving multiple guests.
- Assisted in resolving guest concerns quickly and effectively, demonstrating excellent problem-solving skills.
Education
Liceo San Rafael De Alajuela
01.1993
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Escuela Primo Vargas Valverde
01.1988
Skills
- Problem resolution
- Multitasking Abilities
- Organizational skills
- Computer skills
- Problem-solving
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
Certification
- Administrative Assistant I.N.A. 2011
- Computer equipment Operator I.N.A. 2011
- Food Handling 2025 al 2030.
- Basic conversational English 2006
- Waiter I.N.A. 1996
Timeline
Bar Supervisor
La Cantina De Felipon
11.2023 - 03.2025
Hotel Waiter
Hotel Marriott Hacienda Belén
12.2021 - 12.2022
Hotel Waiter
Hotel Dreams Las Mareas
11.2018 - 06.2020
Hotel Waiter
Paradisus Playa Conchal
03.2006 - 08.2008
Banquet Waiter
Costa Rica Country Club
11.2004 - 01.2006
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Escuela Primo Vargas Valverde
Liceo San Rafael De Alajuela
References
Dario Prado R. Restaurant supervisor 87329731.
Jocselyn Brenes. Chef 89059494.
Hernan Jimenez C. Restaurant Supervisor 71054993
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