Jeannette Margje (Anne-Maartje) Buseman

As a Sales and Reservations Manager for a hotel group, I coordinated and managed all aspects of reservations, ensuring seamless processes to enhance guest satisfaction. I focused on understanding and anticipating guest needs, working closely with teams to deliver personalized, high-quality service. I also organized events, weddings, and group parties, handling every detail to create memorable experiences for our guests. By analyzing occupancy trends and implementing strategic sales efforts, I successfully increased bookings and strengthened guest loyalty. Building strong relationships with both guests and colleagues was essential, fostering a collaborative environment that contributed to our team's success and overall business growth.

I've had the opportunity to work in various kitchens and restaurants, gaining hands-on experience in different culinary environments. My responsibilities included preparing and presenting dishes to a high standard, managing food inventory, and maintaining cleanliness and safety standards. Working alongside other chefs and team members taught me the importance of collaboration and adapting to fast-paced, often high-pressure situations. I took on a lot of responsibilities, from ensuring efficient kitchen operations to sometimes leading sections, which helped me develop strong organizational and leadership skills. These roles deepened my passion for food and provided invaluable insights into restaurant operations.