Summary
Overview
Work History
Education
Skills
Timeline

Jean Pierre Conde Alvarado

Pavas

Summary

Resourceful Sales Agent effective at achieving aggressive sales goals. Dedicated to building rapport with internal suppliers and customers. Well-versed in establishing and expanding market presence to accomplish solid growth. Knowledgeable sales skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales. Astute sales professional highly skilled and extremely organized at providing exceptional customer service, processing orders and managing cash functions. Adept at engaging with customers and captivating attention and interest in product offerings. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

1
1
year of professional experience

Work History

Sales Agent

Support Services group
12.2022 - Current
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Assisted call-in customers with questions and orders.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Explained features and advantages of [Type] products or services to promote sales.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Logged reports, expenses, receipts and sales documents into digital database.

Customer Service Representative

CSS CORP
04.2022 - 10.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

Education

High School Diploma -

Liceo De Santa Ana, Santa Ana,san Jose
12.2020

Skills

  • Post-Sales Support
  • Loss Prevention Goals Monitoring
  • Client Needs Assessment
  • Premium Collection
  • Product Management and Pricing
  • Product Merchandising and Distribution
  • Information Updates

Timeline

Sales Agent - Support Services group
12.2022 - Current
Customer Service Representative - CSS CORP
04.2022 - 10.2022
Liceo De Santa Ana - High School Diploma,
Jean Pierre Conde Alvarado