Summary
Overview
Work History
Education
Skills
Languages
Digital Credentials
Languages
Timeline
Generic
Jeferson Urbano Cajares

Jeferson Urbano Cajares

San José,Costa Rica

Summary

Dynamic Workforce Manager at IBM with expertise in demand forecasting and talent acquisition. Proven ability to enhance resource allocation and compliance, fostering strong stakeholder relationships. Skilled in data management and critical thinking, driving successful project outcomes, and meeting client needs effectively.

Overview

8
8
years of professional experience

Work History

Workforce Manager

IBM
Costa Rica, Costa Rica
11.2023 - Current
  • Company Overview: International Business Machines Corporation
  • Highly experienced Workforce Management Professional with a proven track record in demand forecasting, talent acquisition, and subcontractor management.
  • Proficient in utilizing resource management systems, and skilled at maintaining accurate workforce data.
  • Demonstrated ability to collaborate effectively with project teams, opportunity owners, and contractor support, ensuring timely resource allocation and compliance with approval workflows.
  • Committed to meeting client and business needs while fostering strong relationships across stakeholders.
  • International Business Machines Corporation

UCR Assistant

UCR Assistant Hours
Costa Rica, Costa Rica
03.2020 - 06.2023
  • Elaborate and assist with document translation, book typing, poster design, and file organization.

Shoes Advisor

Centro Commercial Elite
Colombia, Colombia
02.2017 - 08.2018
  • Wholesale and retail sales advisor
  • Warehouse and inventory management
  • Management of payment and collection invoices

Education

English with Business Management Training - Business Management, English

Universidad de Costa Rica
CR
01.2023

Skills

  • Office software proficiency
  • Canva
  • Data Management and Analysis
  • Critical Thinking
  • Demand Management
  • Staffing Analysis
  • KPI Management

Languages

  • English, Good
  • Spanish, Fluent

Digital Credentials

  • Trustworthy AI and AI Ethics, 2025
  • IBM Generative AI Foundations, 2024
  • IBM watsonx Essentials, 2024
  • IBM Agile Explorer, 2023
  • IBM Consulting Way Habits - Foundational, 2023

Languages

Spanish
First Language
English
Upper Intermediate (B2)
B2

Timeline

Workforce Manager

IBM
11.2023 - Current

UCR Assistant

UCR Assistant Hours
03.2020 - 06.2023

Shoes Advisor

Centro Commercial Elite
02.2017 - 08.2018

English with Business Management Training - Business Management, English

Universidad de Costa Rica

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Jeferson Urbano Cajares