Jen Troyer

• Built and maintained website and social media
• Managed 5 full-time employees
• Managed purchasing, sales, marketing, accounting, and payroll efficiently
• Developed and executed marketing strategies that effectively
  communicated our style and increased brand recognition
• Developed unique events and special promotions, coordinating with other local like-minded local services to drive sales
• Spearheaded series of cooking workshops for community, building brand loyalty and engaging with wider audience.
• Head Chef

• Maintained website and social media
• Responsible for all accounting, payroll, scheduling, tax preparation and reporting, recurring charges, accurate estimates, and sales
• Managed 15+ full-time employees and contractors
• Studied market to establish the need for a true environmentally responsible cleaning company in the Greater Seattle area
• Created and manufactured residential environmentally responsible cleaning products
• Implemented effective marketing campaigns to increase brand recognition and attract new customers
• Managed financial resources effectively, maintaining profitability throughout each stage of growth
• Interviewed, hired, and trained employees to the highest standards
• Established and maintained strong relationships with customers,
  employees, and strategic partners
• Founded performance- and merit-based evaluation system to assess staff performance, which resulted in loyal employees and contractors who were paid far above the average salary anywhere in the industry
• Maximized performance by monitoring daily activities and mentoring team members remotely

Created marketing strategies that gave back to the community

For example:

• Over 400 customers chose to round up their cleaning bill with the difference going to Trash Hero for beach clean-ups
• We collected used linens from customers to donate to PAWS Wildlife Center each Spring, resulting in over 1000 donations
• More than 200 customers created toiletry sets for homeless women, which we delivered to the Elizabeth Gregory Home

• Transitioned from in-office to remote work in another country, ensuring customer and employee satisfaction, even with a 15-hour time difference
• Earned several awards and accolades annually
• Multiple positive unsolicited articles were published in print and online from different sources about the company. i.e. Angie's List, RedFin, The BBB, and websites seeking expert advice