Jennifer Morera
Summary
Results-driven HR professional with over a decade of comprehensive experience in Talent Acquisition and Human Resources. Demonstrated expertise in sourcing, recruiting, and retaining top talent across diverse industries. Adept at leveraging technology and data analytics to drive decision-making and enhance organizational effectiveness. Seeking opportunities to contribute my wealth of experience and strategic insights to a dynamic team.
Overview
11
11
years of professional experience
Work History
Talent Acquisition Partner (Services)
SoftwareOne
Costa Rica
04.2021 - 05.2024
- Developed strong relationships with hiring managers, understanding their unique needs and providing tailored recruitment solutions.
- Create and execute recruiting strategies to attract top IT talent.
- Source potential IT candidates through job boards, social media, and other recruiting tools.
- Screen and interview candidates to assess their qualifications and fit for specific roles.
- Utilize LinkedIn and other platforms to identify and engage potential candidates.
- Engage in local and international job fairs with a focus on identifying top tech talent.
- Reduced time-to-fill for critical roles with strategic sourcing techniques and efficient interview scheduling.
- Managed full-cycle recruitment processes, from job posting creation to offer negotiation and acceptance.
Talent Acquisition Consultant/ Sourcer
DXC Technology
Costa Rica
08.2017 - 04.2021
- Utilize various sourcing channels (direct sourcing, social media, internet search, groups, forums, and external job boards) to maintain a robust candidate pipeline.
- Source candidates for open requisitions in IT & Systems using platforms like LinkedIn, elempleo.com, Monster, Facebook, Indeed, CareerBuilder, and SmashFly.
- Conduct phone screens, summarize results, and provide recommendations to Talent Acquisition Partners for next steps.
- Review and screen resumes to evaluate whether candidates meet the qualifications based on different industries (Technology, Healthcare, Finance, Retail).
- Maintain communication with hiring managers regarding candidate status.
- Update information in our system (Workday) promptly.
- Engage in job fairs, open houses, and university programs to connect with potential talent.
Talent Acquisition Analyst
Experian
Costa Rica
08.2016 - 07.2017
- Assist recruiters by prescreening candidates.
Schedule candidate interviews across Experian Health. - Support reporting functions related to Talent Acquisition (TA) activity.
Assist with background checks and initiate onboarding processes. - Create offers in the system once a candidate is selected.
- Address candidate inquiries about the hiring process.
Senior HR Support
Experian
Costa Rica
05.2013 - 07.2016
- Contribute to positive workplace culture as an approachable and responsive point of contact for employees seeking advice or support.
- Maintain accurate and up-to-date employee records: personal data, professional data, compensation, history, leaves of absence, etc.
• Assist with HR data requests and reports as needed.
• Manage Payroll processes: generate and deliver paperwork requested by managers, receive paperwork such as vacations, absences, CCSS documents, personal leaves, keep track of vacation report, report new employees, terminations, transfers and promotions to our local Vendor, review and analyze payroll data, and resolve discrepancies to ensure correct payments, attend workers with payroll questions or any other claim related to payments.
• Conduct New Hire Orientation.
• Tuition reimbursement management.
• Elaborate disciplinary actions per Managers request.
• Assist with all internal and external HR-related matters.
Talent Acquisition Coordinator- Contractor
Experian
Costa Rica
01.2013 - 04.2013
- Facilitated a smooth onboarding process for new hires by collaborating with HR partners to prepare necessary paperwork and orientation materials.
- Organized recruiting events, such as career fairs and networking sessions, to increase company visibility within target markets.
- Collaborate closely with recruiters and hiring managers to schedule interviews with candidates.
- Ensure seamless communication and timely coordination throughout the interview process.
Education
Master of Science - Human Talent Management (on-going)
Universidad Fidelitas
San Jose, Costa RicaBachelor of Science - Psychology
Universidad Fidelitas
San Jose, Costa Rica05.2008
Skills
- Recruitment Process Improvement
- Candidate Relationship Management
- Recruitment Metrics Analysis
- Boolean Search Techniques
- Job Posting Optimization
- Strategic Sourcing
- Technical recruiting
- Offer negotiation
- Recruitment
- Employee Relations
- Time Tracking and Payroll Administration
- Human Resources Management Systems
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Talent Acquisition Partner (Services)
SoftwareOne
04.2021 - 05.2024
Talent Acquisition Consultant/ Sourcer
DXC Technology
08.2017 - 04.2021
Talent Acquisition Analyst
Experian
08.2016 - 07.2017
Senior HR Support
Experian
05.2013 - 07.2016
Talent Acquisition Coordinator- Contractor
Experian
01.2013 - 04.2013
Master of Science - Human Talent Management (on-going)
Universidad Fidelitas
Bachelor of Science - Psychology
Universidad Fidelitas