Microsoft Office (Excel, Word, PowerPoint)
Jennifer Ramírez Venegas
Heredia
Overview
2
2
Languages
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Safety Investigations Specialist Ll at Uber
Uber Center of Excellence (COE)
Heredia
04.2019 - Current
- Investigate, identify and support the most critical incidents of drivers and riders.
- Project proposals to ensure better customer service.
Specialist I
Uber Center of Excellence (COE)
Heredia
03.2018 - 03.2019
- Support by e-mail, chat and phone to the different drivers and users initially in the area of accidents and incidents.
Administrative Assistant and Receptionist
FEMETROM<
San Jose
04.2016 - 10.2016
- Elaboration of legal documents, minutes and agenda, customer service by mail and telephone.
Education
Bachelor of Administrative Studies -
Universidad De Las Ciencias Y El Arte
05.2020 - Current
Portuguese -
CEB
09.2020 - Current
Technical Diploma in Human Resources -
Instituto Nacional De Aprendizaje (INA)
05.2017 - 11.2017
Software
Timeline
Portuguese -
CEB
09.2020 - Current
Bachelor of Administrative Studies -
Universidad De Las Ciencias Y El Arte
05.2020 - Current
Safety Investigations Specialist Ll at Uber
Uber Center of Excellence (COE)
04.2019 - Current
Specialist I
Uber Center of Excellence (COE)
03.2018 - 03.2019
Technical Diploma in Human Resources -
Instituto Nacional De Aprendizaje (INA)
05.2017 - 11.2017
Administrative Assistant and Receptionist
FEMETROM<
04.2016 - 10.2016
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