Jeremiah Henderson
San Isidro,SJ
Summary
Intuitive client connecter and with proven expertise at LulaFit LLC and more in enhancing customer service and team leadership. Successfully coached high-profile clients, fostering strong relationships and improving overall health outcomes. Skilled in money handling and conflict resolution, I consistently maintained operational excellence while promoting a positive environment for both staff and clients. Solution driven and always looking for ways to grow.
Overview
11
11
years of professional experience
Work History
Assistant Manager/Fitness Coach
LulaFit
11.2023 - 12.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Personally coached high profile clients to improve overall mental and physical fitness.
- Led small group fitness classes weekly as large as 8 participants.
- Led facility tours with potential facility members and building office tenants.
- Coordinated and oversaw after hour events for facility members and building office tenants.
ICQA Associate
Home Depot
04.2021 - 11.2024
- Monitored inventory accuracy and movement using manual or computerized inventory systems.
- Communicated with management about potential inventory risks to fulfill orders on time.
- Responded to departments to provide product or inventory procedural information.
- Ensured compliance with regulatory requirements through diligent record-keeping and timely reporting of any concerns or discrepancies.
- Assisted in ensuring completion of last minute company orders from Atlanta, GA headquarters.
- Led shift start up meeting which consisted of speaking to the shift crew about building and company updates. Also consisted of leading crew in stretching and team building activities.
- Supported fellow associates in their professional development, sharing knowledge, and providing guidance when necessary.
Fitness Coach
The Space: Functional Fitness 4.0
08.2023 - 04.2024
- Educated clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.
- Developed strong member relationships with caring and collaborative approach.
- Provided coaching about healthy lifestyle strategies.
- Instructed on proper use of equipment for safety of all members.
Fitness Coach
LA Fitness
03.2023 - 08.2023
- Collaborated with other fitness professionals to develop innovative and engaging group exercise programs.
- Offered guidance on injury prevention measures during workouts, minimizing downtime due to physical setbacks or strains.
- Modified workout plans according to fitness levels and medical considerations.
- Assisted with gym marketing efforts to attract new members and expand the facility''s reach within the community.
- Led by example through maintaining personal fitness levels and adhering to professional standards of conduct within the gym environment.
Picker/Packer
Amazon
04.2020 - 03.2021
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
Operations Associate
Park Community Church-Near North Campus
05.2017 - 04.2019
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Ensured completion of various set up protocols for events and services.
- Assisted childcare leads by teaching and sitting in with children ages 5-9 and infants when needed.
- Starred as main role in two media short bio pics for videos played at all 9 campuses church wide.
Food Runner
Bar Siena
05.2015 - 04.2017
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Fresh Produce Associate
Sunrise Health Foods
06.2014 - 07.2015
- Collaborated with team members to ensure efficient inventory management and restocking of fresh produce items.
- Collaborated with other departments to create eye-catching cross-merchandising displays that promoted complementary products from multiple sections of the store.
- Received positive customer feedback for friendly service, attentiveness to needs, and expertise in answering questions related to fruit/vegetable products or their uses in various recipescuisines.
- Provided input on product ordering decisions based on customer feedback and observed shopping patterns.
Education
No Degree - Physical Therapist
Moraine Valley Community College
Palos Hills, ILNo Degree - Youth Ministry
Moody Bible Institute
Chicago, ILCertified Fitness Coach - Fitness Coach
National Academy of Sports Medicine(NASM)
Remote/Online03-2023
High School Diploma -
Hillcrest HighSchool
Country Club Hills, IL05-2014
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Conflict resolution
- Team building
Timeline
Assistant Manager/Fitness Coach
LulaFit
11.2023 - 12.2024
Fitness Coach
The Space: Functional Fitness 4.0
08.2023 - 04.2024
Fitness Coach
LA Fitness
03.2023 - 08.2023
ICQA Associate
Home Depot
04.2021 - 11.2024
Picker/Packer
Amazon
04.2020 - 03.2021
Operations Associate
Park Community Church-Near North Campus
05.2017 - 04.2019
Food Runner
Bar Siena
05.2015 - 04.2017
Fresh Produce Associate
Sunrise Health Foods
06.2014 - 07.2015
No Degree - Physical Therapist
Moraine Valley Community College
No Degree - Youth Ministry
Moody Bible Institute
Certified Fitness Coach - Fitness Coach
National Academy of Sports Medicine(NASM)
High School Diploma -
Hillcrest HighSchool
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