Jesus Handal
General Manager
San Pedro Sula
Summary
Accomplished Manager with a proven track record at Pet City, enhancing customer satisfaction and team productivity through effective leadership and operations management. Excelled as a Sales Agent at AMS ATLANTIC MEDICAL SERVICES, boosting sales revenue significantly. Skilled in legal analysis, strategic planning, and team leadership, demonstrating a strong ability to exceed targets and resolve conflicts efficiently.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Manager
Pet City
12.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Sales Agent
AMS ATLANTIC MEDICAL SERVICES
02.2017 - 09.2019
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Achieved top performer status within the company due to consistent high sales numbers.
Education
Bachelor of Science -
Happy Days & Freedom High School
San Pedro Sula, HondurasSkills
Team leadership
Operations management
Strategic planning
Decision-making
Staff management
Legal analysis
Legal research
Microsoft office
Email scheduling management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Resolved product issue through consumer testing.
- Collaborated with team of 8 in the development of ways to improve medical equipment sales.
Timeline
Manager
Pet City
12.2019 - Current
Sales Agent
AMS ATLANTIC MEDICAL SERVICES
02.2017 - 09.2019
Bachelor of Science -
Happy Days & Freedom High School
Similar Profiles
Erika SkrinskaitėErika Skrinskaitė
Veterinary Assistant at Pet CityVeterinary Assistant at Pet City
Emily RooksEmily Rooks
Kennel Technician/ Sales Associate at Pet CityKennel Technician/ Sales Associate at Pet City
Chrysa DaravaniChrysa Daravani
Executive Assistant at PET CITY GROUP SAExecutive Assistant at PET CITY GROUP SA