Summary
Overview
Work History
Education
Skills
Timeline
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Jimmy Alexander Madrigal Sanchez

Jimmy Alexander Madrigal Sanchez

Executive Assistant
San Jose

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Administrative Assistant

IBM
05.2023 - 12.2024
  • Provide administrative support to executives by managing schedules, appointments, and communications.
  • Coordinate meetings, prepare agendas, and take minutes during team meetings to ensure proper follow-up and documentation.
  • Organize and maintain files, both physical and electronic, ensuring accurate and efficient retrieval.
  • Prepare reports, presentations, and other documents for internal and external use.
  • Manage office supplies and equipment, ensuring availability and proper functioning.

Consumer Care

Equifax
08.2022 - 01.2023
  • Function as a customer service agent and soft sales agent.
  • Worked with office suit, different systems for calls.
  • Proficiency in Salesforce.

Player Support advocate

CSS Corp
04.2017 - 05.2021
  • Functioned as customer care for player for Activision on both chats and emails in Spanish and English.
  • Processed incoming and outgoing mail, ensuring proper handling and timely distribution.
  • Assisted with basic bookkeeping tasks.
  • Supported staff with general administrative duties, including data entry, filing, and document preparation.
  • Proficiency with office suit, SAP Concur, Trello, Monday.

Education

High School Diploma -

Home School
San Jose, Costa Rica
05.2001 -

Skills

    Office administration

    Administrative support

    Data entry

    Computer skills

    Microsoft Office Suite

    Customer service

    Computer proficiency

    Time management

    Object stabilization

    Teamwork and collaboration

    Attention to detail

    Skilled in 3D modeling

Timeline

Administrative Assistant

IBM
05.2023 - 12.2024

Consumer Care

Equifax
08.2022 - 01.2023

Player Support advocate

CSS Corp
04.2017 - 05.2021

High School Diploma -

Home School
05.2001 -

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Jimmy Alexander Madrigal SanchezExecutive Assistant