Dynamic professional with over 20 years of industry experience, specializing in driving strategic initiatives and delivering sustainable results through the management of high-performance teams. A proven leader in fostering continuous improvement, innovation, and efficiency while cultivating a strong organizational culture. Expertise in overseeing capital investment projects utilizing diverse methodologies, complemented by assertive and timely communication skills that enhance collaboration and execution. Committed to achieving excellence and empowering teams to exceed organizational goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Head of Supply Chain and Operational Excellence
TABOGA
05.2023 - Current
Management of national and international purchasing for the company.
Importation of goods and services.
Exportation of finished products and national distribution.
Management of raw materials, finished products, agricultural inputs, spare parts, fuels, and other company inventories.
Supply, distribution, fuel inventory control, and management of the fuel station.
Design, development, control, and execution of supplier strategy, KPIs, purchasing policies, inventory policies, contract negotiations, service agreements, supplier relations, cost optimization, and quality of goods and services.
Innovation and implementation of new technologies and market trends in the supply chain area.
Leader of strategy creation and development of the Operational Excellence culture.
Facilitator and responsible for training and applying Lean Manufacturing tools.
Leader of Efficiency and Digital Transformation projects at Taboga.
Plant Manager
Cooperativa Productores de Leche Dos Pinos R.L
11.2020 - 02.2023
Lead manufacturing activities for the plant, responsible for the results of the four manufacturing plants (520 employees, operating 24/7).
Implement new production processes and innovative products.
Drive the culture of operational excellence by implementing cost-saving and process improvement projects within high-performance teams.
Manage and control the production expense plan and standard costs per SKU, ensuring company objectives are met and key business indicators are achieved.
Plan and manage the operational budget and capital investments at the corporate level.
Define, execute, and oversee with engineering and project teams the installation and requirements for capital projects involving production equipment, facility maintenance, and civil works.
Participate in business management and innovation forums, product and raw material development, Environmental Management, Total Productive Maintenance (TPM), GMP, FSSC 22000.
Implement, execute, and monitor food safety programs, quality assurance, occupational health and safety, environmental management, HACCP procedures, sanitation procedures, and management systems.
Serve to Dos Pinos' as representative to government and regional entities.
Production Manager
The Coca-Cola Company
12.2018 - 11.2020
Develop, organize, and lead all activities related to the production department at the Coca-Cola plant in Liberia, ensuring the highest product quality at the lowest cost, with the highest customer service level and maximum value for the company.
Manage key production areas, including continuous improvement, scheduling, and production of dry processes, beverage bases, and Coca-Cola concentrates.
Ensure compliance with quality, safety, environmental, and sustainability requirements. Certification in OHSAS 18000, ISO 9000, ISO 14000, and FSSC22000 in the production area.
Implement and execute initiatives or projects that add value to the supply chain.
Lead, influence, and sustain a culture of operational excellence and continuous improvement processes within the production area.
Lead, inspire, and influence the team to ensure commitment to human rights policies and maintain a healthy work environment.
Project Leader – Coca-Cola New Plant Construction, Liberia
The Coca-Cola Company
01.2016 - 12.2018
Led the production area as a key member of the execution team for the new Coca-Cola plant project, covering 43,079 m² of construction area and 103,000 m² of expansion area.
Developed the master plan, production process requirements, equipment needs, personnel, and productivity strategy for the basic design of the new plant, in collaboration with M+W Group Consulting.
Led the bidding processes for production equipment and selection of suppliers for the new plant during the detailed design phase.
Advised the DWL consortium on production processes, equipment, personnel, and productivity during the basic design stage of the new plant.
Conducted site visits to industrial plants in France, the USA, and Mexico, engaging with suppliers of production equipment (Serac, Tetra Pak, Sepelec, Pack'R, Krones) and their clients to ensure quality standards and customer satisfaction.
Led workshops with global equipment suppliers and Coca-Cola experts, as well as monitored project progress and conducted inspections with the general contractor on-site for building and surrounding area work.
Ensured that project specifications met Coca-Cola's quality standards, safety policies, production processes, GMP (Good Manufacturing Practices), and procedures.
Production Supervisor
The Coca-Cola Company
12.2011 - 01.2016
Compliance with the production plan through the culture of the 5 absolutes (safety, environment, quality, productivity, and respect for others), in addition to the Lean culture.
Analyze the capacity of production lines to meet demand and customer requirements.
Investment projects in facilities, equipment technology, processes, and human resources.
Control the budget, achieving low costs and high performance in production lines.
Implement new products, packaging, process changes, technological advancements, and organizational structure changes, while complying with HACCP and GMP standards.
Develop human talent, create job profiles, and manage recruitment.
Evaluate employee performance through coaching sessions and feedback.
Support and collaborate in the S&OP process for the efficient execution of the production plan.
Operational Excellence Leader
The Coca-Cola Company
01.2008 - 12.2011
Operational Excellence Leader for Costa Rica and representative of the plant in global forums, reporting objectives and results to the company.
Lead the transition to an Operational Excellence (Lean Manufacturing) culture to ensure efficiency, productivity, waste elimination, and sustainability.
Lead the implementation of Operational Excellence and share best practices with other Coca-Cola plants globally.
Facilitate Kaizen events, new procedures, provide support with lean tools, investigate complaints, audit lean tools, and conduct workshops with associates.
Lead and facilitate the training process and activities related to thinking/behaviors within the lean culture and tools.
Member of the team for the first implementation of Operational Excellence at Coca-Cola Latin America, Chile 2008.
Facilitator of the first implementation of Operational Excellence in Costa Rica, 2009; as well as facilitating workshops in Chile (2008) and Mexico (2009).
Production Supervisor
The Coca-Cola Company
04.2004 - 01.2008
Execute the production plan, supervise the manufacturing process and manage the personnel in charge.
Implement new products, packaging, processes, and technological changes.
Manage the production budget and control the inventory of raw materials.
Leader of the pest control program.
Create the training program, develop materials, and train personnel in Lean tools, procedures, and GMP.
Leader of the HACCP program at the Coca-Cola plant.
Leader and facilitator of 10 Kaizen events at Coca-Cola plants in Costa Rica, Mexico, Chile, and Argentina.
Participation in Kaizen events at Coca-Cola in the United States and Mexico (Fold Craft Company and Sigma Alimentos).
Facilitator of the VSM tool in logistics processes to identify waste (MUDA) and create action plans to increase process efficiency.
Leader of the Lean Thinking (Lean Manufacturing) Project at the Coca-Cola plant (8 Kaizen events in 2007), achieving $210K in savings. By implementing 5S in the warehouse, a total of $120K in savings was realized. This project was replicated in all Coca-Cola plants in Latin America.
Production Planner and Inventory Control
Grupo Polymer
05.2002 - 04.2004
Control the inventory of raw materials and supplies for the Polymer Group.
Schedule production for the Panama Plant, Polipak CR, and Polymer CR.
Create the production plan in collaboration with the Production, Marketing, and Sales departments.
Create and execute action plans to manage low-rotation finished products, in coordination with the Marketing and Sales departments.
Lead the packaging optimization project to reduce empty space inside finished product boxes. This project generated $50K in annual savings.
Education
Higher Technical Degree - Industrial Production
Instituto Tecnológico de Costa Rica
Cartago, Costa Rica
Bachelor's Degree - Business Administration with an Emphasis in Human Resources
Universidad Latina de Costa Rica
Heredia, Costa Rica
01.2016
Skills
Customer Service Focus
Proactive
Planned and Organized
Disciplined
Negotiator and Mediator
Workshop Facilitator
Production Management
Site Management
Supply Chain
Operational Excellence
Continuous Improvement and Innovation
Project Management and Efficiency
Capital Projects
Budgets
Human Resources
Lean Manufacturing Methodology
Project Management ($150 MM)
Change Management and Transitions
Leadership of High-Performance Teams
Customer-Focused Approach
Internal and External Audits
Capital Projects Management and Execution
Budget Management
Inventory Control
Supply Chain Optimization
International Experience
SAP
Warehouse management
Operations management
ERP systems
Affiliations
Incorporation to the College of Professionals in Economic Sciences of Costa Rica, Colegio de Profesionales Ciencias Económicas, San José-Costa Rica, 2006
Certification
Transportation of Hazardous Materials, ACM Support Services, Costa Rica, 2023
Dairy Technology, Instituto Panamericano de Capacitación para el sector lácteo, Argentina, 2022
Coca-Cola Lead 2.0, Harvard Program, Atlanta, Georgia, US, 2019