Johan Madrigal Ramírez
IT Security Consultant
San Isidro
Summary
Hardworking Distribution Manager with 8 years of experience planning and managing movement of goods in supply chains. Adept in evaluating business objectives to chart out best course of action. Strategic and organized with advanced skills in Development of channels and distributors.
Overview
14
14
years of professional experience
Work History
Regional Distribution Manager Latin America
Fortinet
07.2016 - Current
- Coordinated seasonal forecasting efforts to ensure adequate staffing levels during peak demand periods.
- Facilitated continuous improvement initiatives by identifying opportunities for process enhancements using Lean Six Sigma methodologies.
- Collaborated cross-functionally with sales teams to develop strategies for expanding market reach and increasing profitability.
- Improved operational efficiency by streamlining warehouse processes and inventory management systems. I increased inventory purchases from $1 million to $8 million quarterly over the last 4 years in Latin America.
- Optimized regional distribution by implementing efficient routing and scheduling practices.
- Increased overall company revenue by expanding regional distribution channels and exploring new market opportunities.
- Increased the number of Distributors in each country from 2 to 5, and managed the relationship of approximately 150 Distributor entities throughout Latin America.
- Managed a team of 8 distribution professionals, in countries such as Mexico, Guatemala, Colombia, Argentina and Brazil, providing mentoring, guidance and performance evaluations.
- Controlled inventory transactions to reconcile ordering processes with demand forecasts.
- Trained new staff (internal and external distribution) on job tasks, company policies and safety procedures for rapid incorporation. Approximately 100 training sessions per year.
- Developed and maintained knowledgeable and productive team of employees.
- Visits and meetings (around 10 per quarter) and constant video calls with our distributors and main partners in Latin America.
- Management in the Implementation of the purchasing system with electronic data interchange (EDI) for distributors in Latin America
- Management in the implementation of the system and monitoring of product allocation to purchases made by stock.
- Management and implementation in the creation of reports and Dashboards for monitoring the compliance of our partners' certifications, as well as monitoring general sales by distributor and by country, all of this generated in the Salesforce CRM.
Channel Account Manager Central America
Fortinet
09.2012 - 06.2016
- Implemented effective strategies for partner recruitment, onboarding, and management to boost overall channel performance.
- Increased channel sales by developing and maintaining strong relationships with key partners.
- Provided accurate forecasting of pipeline opportunities through diligent tracking of partner activities in CRM systems.
- Managed a diverse portfolio of channel partners, ensuring consistent revenue growth and high levels of customer retention.
- Enhanced communication between company and partners by organizing regular meetings and webinars.
- Collaborated closely with internal teams such as sales, marketing, product development, and customer success to ensure alignment on strategies and initiatives related to channel partners.
- Assessed partner performance regularly to identify areas for improvement and implement targeted action plans.
- Led the development of training programs for partners, ensuring they were adequately equipped with product knowledge and sales skills needed to excel in their roles.
- Streamlined processes for partner enablement by creating standardized materials tailored for specific vertical segments or industries served by our channel network.
Channel Sales Manager Central America & Ecuador
Check Point Software Technologies Ltd.
07.2010 - 08.2012
- Enhanced partner relationships by providing regular training and support on products, services, and sales techniques.
- Developed customized sales plans for each channel partner, driving increased revenue.
- Streamlined communication between company and channel partners, ensuring alignment of goals and objectives.
- Improved business processes to increase productivity and align channel sales department with organization.
- Increased channel partner sales by developing and implementing effective strategies.
- Collaborated with marketing team to create targeted campaigns for specific channels, generating higher lead conversion rates.
- Forecasted growth and presented trends based on previous buying behavior.
Education
Bachelor's Degree Technology Resources Management - Technology Management
ULACIT
San José, Costa Rica12.2025
Bachelor's Degree Networks And Telematic Systems - Communication Networks
ULACIT
San José, Costa Rica03.2008
Bachelor of Engineering in Computer Systems. - Computing
ULACIT
San José, Costa Rica07.2003
Skills
Supply Chain Optimization
Distribution Network Design
Staff Development
Strategic Planning
Sales Presentations
Inventory Management
Sales collaboration
Teamwork and Collaboration
Channel Strategy
Technical aptitude
Partner recruitment
Revenue Growth
Websites
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Regional Distribution Manager Latin America
Fortinet
07.2016 - Current
Channel Account Manager Central America
Fortinet
09.2012 - 06.2016
Channel Sales Manager Central America & Ecuador
Check Point Software Technologies Ltd.
07.2010 - 08.2012
Bachelor's Degree Technology Resources Management - Technology Management
ULACIT
Bachelor's Degree Networks And Telematic Systems - Communication Networks
ULACIT
Bachelor of Engineering in Computer Systems. - Computing
ULACIT
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