Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Gomez Cruz

San José,

Summary

Dynamic retail professional with a proven track record at Cleveland, excelling in customer service and cash handling. Successfully increased sales revenue through strategic promotions and effective inventory management. Adept at resolving issues and fostering teamwork, ensuring a clean and organized environment that enhances customer satisfaction.

Overview

2
2
years of professional experience

Work History

Dependiente- Bodequero- Cajero- Sub Administrador

Cleveland
06.2024 - Current
  • Received product shipments and organized in stockroom storage area.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Organized special events and promotions to drive foot traffic and boost sales during peak seasons.
  • Managed daily operations, ensuring a clean, organized, and efficient store environment.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.

Bodeguero - Dependiente

Boutique 5 Estrellass
08.2023 - 11.2023
  • Conducted regular inspections of the cellar to ensure cleanliness and adherence to industry standards.
  • Provided exceptional service by greeting customers warmly upon arrival and offering assistance throughout their shopping experience.
  • Assisted store management in maintaining a clean and organized shopping environment for optimal customer experience.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.

Education

High School Diploma -

Colegio De Gravilias
Desamparados
01-2022

Skills

  • Customer service
  • Issue resolution
  • Cash handling expertise
  • Goals and performance
  • Decision-making
  • Collaboration and teamwork
  • Adaptability and flexibility
  • Analytical thinking
  • Conflict resolution
  • Continuous improvement

Timeline

Dependiente- Bodequero- Cajero- Sub Administrador

Cleveland
06.2024 - Current

Bodeguero - Dependiente

Boutique 5 Estrellass
08.2023 - 11.2023

High School Diploma -

Colegio De Gravilias

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Jonathan Gomez Cruz