Jorge Aguero Gomez
Systems Engineer
Summary
Driven SAP Basis and ABAP Developer with a proven track record at Procter & Gamble Co, enhancing system efficiency and user satisfaction. Skilled in advanced ABAP programming and object-oriented design, with a strong focus on emotional intelligence and conflict management. Demonstrated leadership in software development and scrum methodologies, ensuring quality and continuous improvement.
Overview
4
4
years of professional experience
1
1
Certification
2
2
Languages
Work History
SAP Basis and ABAP Developer
Procter & Gamble Co
07.2023 - Current
- Assisted end-users in resolving technical issues promptly, enhancing overall satisfaction with SAP applications.
- Maintained clear documentation of all ABAP developments, facilitating knowledge transfer among team members and aiding future maintenance efforts.
- Enhanced system efficiency by optimizing ABAP code and implementing performance tuning techniques.
- Supported data migration projects through the creation of new tools to facilitate the modification of RFCs
- Customized standard SAP transactions to better align with unique business requirements and improve workflow efficiency.
Software Developer and Junior Scrum Master
Mora Municipality
02.2022 - 06.2023
- Scrum development team leader
- Module development for a system created. (JS, PHP)
- Quality Assurance and Testing
Software Developer
Universidad Nacional De Costa Rica
03.2021 - 01.2023
- Development of schedule management application (Python)
- Database development
- Maintenance and improvements
Technical Support Agent
Universidad Nacional De Costa Rica
02.2020 - 03.2021
- Help students and staff with technical problems
- Customer service
- Resolve conflicts
Education
Bachelor's Degree - Computer Systems Engineering
Universidad Nacional De Costa Rica
Heredia, Costa Rica 05.2001 -
Diplomat's Degree - Programming of Computer Applications
Universidad Nacional De Costa Rica
Heredia, Costa Rica 05.2001 -
Skills
Advanced ABAP Programming
Object-Oriented Design
SAP System Administration
Scrum Framework Expertise
Conflict managment
Emotional intelligence
Communication
Team player Autodidact
Certification
Scrum Fundamentals Certified
Hobbies
- Be a Scout
- Climb
- Outdoor activities
Timeline
SAP Basis and ABAP Developer
Procter & Gamble Co
07.2023 - Current
Scrum Fundamentals Certified
05-2023
Software Developer and Junior Scrum Master
Mora Municipality
02.2022 - 06.2023
Software Developer
Universidad Nacional De Costa Rica
03.2021 - 01.2023
Technical Support Agent
Universidad Nacional De Costa Rica
02.2020 - 03.2021
Bachelor's Degree - Computer Systems Engineering
Universidad Nacional De Costa Rica
05.2001 -
Diplomat's Degree - Programming of Computer Applications
Universidad Nacional De Costa Rica
05.2001 -
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