JORGE SUAREZ
Sr Account Executive
San José
Summary
Results-oriented Senior Account Executive with over 15 years of experience in sales, customer success, and account management across the technology and cloud computing sectors. Proven track record of managing enterprise-level clients, fostering strong customer relationships, and driving business growth. Skilled in strategic sales execution, CRM systems, and technical solution consulting. Adept at identifying customer needs and aligning them with impactful technology solutions. Bilingual professional fluent in English and Spanish, with certifications in Azure and CCNA.
Overview
7
7
years of professional experience
12
12
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Senior Account Executive
Amazon Business
07.2022 - Current
- Managed a portfolio of 300+ B2B accounts, contributing to $45.31M in total revenue.
- Delivered over 50% YoY growth in 2024, following two consecutive years of 30%+ growth.
- Advised enterprise customers on procurement strategies, process optimization, and digital transformation.
- Partnered with cross-functional teams to resolve operational challenges and enhance customer experience.
- Tracked KPIs and implemented strategic action plans to exceed business targets.
Virtual Partner Account Manager
TD SYNNEX
05.2021 - 06.2022
- Developed and maintained strategic relationships with channel partners and technology vendors.
- Led go-to-market initiatives and tailored marketing campaigns to improve partner engagement.
- Provided consultative support on IT solutions, increasing partner sales performance.
- Collaborated with technical experts to ensure seamless solution delivery and client satisfaction.
Sales & Operations Associate
Accenture (N3 Results)
05.2020 - 05.2021
- Engaged with mid-market and enterprise clients to provide tailored technology solutions.
- Improved customer satisfaction through proactive account management and technical advisory.
- Utilized CRM tools (Salesforce, Zoho) to analyze trends, forecast opportunities, and boost conversion rates.
Channel Account Manager
Intcomex
03.2018 - 01.2020
- Managed regional sales across Latin America for major IT brands, exceeding quarterly quotas.
- Strengthened channel partner relationships and increased market share through value-added services.
- Conducted training sessions and sales enablement programs to support partner success.
Education
Diploma - Telecommunications
Universidad Politecnico Internacional
Heredia 05.2001 - 12.2012
Skills
- Strategic Account Management
- Customer Success & Retention
- Enterprise Sales
- B2B Growth
- CRM Tools
- Salesforce
- Zoho
Certification
Microsoft Azure
Timeline
Senior Account Executive
Amazon Business
07.2022 - Current
Virtual Partner Account Manager
TD SYNNEX
05.2021 - 06.2022
Sales & Operations Associate
Accenture (N3 Results)
05.2020 - 05.2021
Microsoft Azure
02-2020
CCNA
12-2018
Channel Account Manager
Intcomex
03.2018 - 01.2020
Diploma - Telecommunications
Universidad Politecnico Internacional
05.2001 - 12.2012
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