Technical professional with strong background in technical support and customer service. Known for delivering reliable solutions and maintaining high standards. Consistently collaborates well with teams to achieve goals and adapt to changing needs. Proficient in troubleshooting and technical communication.
System administration: Windows Server, macOS, Linux (Ubuntu, CentOS, Debian)
Ticketing: ServiceNow, Zendesk, Jira, SolvNow
Networking: TCP/IP, VPN, DHCP, DNS, Firewalls
Software installation
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