Senior-level Supply Chain Operations leader with extensive experience in creating strategies and leading execution of all Latin America supply chain activities, including procurement, manufacturing and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 13 years of experience in leading organizational business units.
Hi, I’m
José Villegas Mesén
Alajuela,Costa Rica
Summary
Overview
13
years of professional experience
Work History
Procter & GambleSan José, Provincia de San Jose
Supply Chain Manager
09.2013 - 04.2023
Job overview
- Senior Supply Chain Leader for Skin and Personal Care Category for Latin America Markets.
- Experienced Leader in Site Integrated Planning (SIP / MPS / MRP / SFA), Distribution Requirements Planning (DRP Availability & Planner), Initiative Operations Planning (IOL & IOP), Inventory Management for Finished and Raw/Pack Materials (CSP / CSNP).
- Supervised 9 staff members tasked with the execution of the end-to-end supply chain through daily distribution requirements (DRP) in main Latin America Markets (Mexico, Brazil, Colombia, Peru, Chile, Argentina, Rest of LA) and production scheduling (MPS) & material replenishment planning (MRP) processes, Inventory Management and Reporting (Inventory at Standard Cost, Inventory Within Limits, Hit Graph Analyzer, NPI/UPI), Business Intelligence (Forecast, SPx, PxM, NxM).
- Knowledge in logistics, transportation by sea, land & air, customs documentation.
- Accountable for delivering results in customer service, cost and inventory. Champion productivity leading supply chain agility efforts through continuous improvement, loss elimination, inventory reduction strategies, health check assessments and, action plans alignment with daily, weekly and monthly audit & tracking.
- Responsible for ensuring enough organizational capacity and capability to support the planning operations with mastery within the planning organization.
- Accountable for the overall execution of standard work processes and delivery of in-process and out-put performance metrics related, breaking barriers, problem solving, integrating well, and driving results.
- Staff managing, coaching and team development, ensuring that the technology in use can meet the Business Requirements, by working with the Key Users and Business Process Experts and the Capability Organization.
- Expertise working and reporting with Continuous improvement tools, like Key Synchronization, Performance Indicators (KPI), Glide paths (GP), master plans, Integrated Work Systems (IWS), Root Cause Analysis (RCA though Fishbone, Why-Why, 6W-2H, 4Q).
- Implemented change management strategies increase operational resilience and cope with fluctuating supply chain demand.
- Owned S&OP process by planning demand, supply and logistics in line with organizational strategies.
- Secured significant cost savings to areas of supplies, services and capital requirements when optimizing resource management.
- Overhauled company's regional supply chain end-to-end structure across planning, sourcing, production and delivery.
- Challenged teams to achieve high-performance within distribution network to meet inventory targets.
- Leveraged effective supply chain planning systems to improve demand, sales and operations planning processes for distribution network.
- Maintained production levels, identified material shortages and monitored inventory to meet order delivery requirements.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, achieving inventory targets for finished goods.
ILG LogisticsSan José, Provincia de San Jose
Export Coordinator
08.2011 - 08.2013
Job overview
- Maintained excellent supplier relationships to obtain favorable pricing and timelines.
- Assisted with pricing, quotations and negotiations of freight movements.
- Improved and supported client satisfaction by regularly reporting progress of goods, delays or changes in delivery and offering timely updates on shipping details and timelines.
- Maintained excellent customer relationships by organizing payments or transactions on behalf of clients, such as freight charges.
- Kept up-to-date on the latest import and export regulations to enforce compliance.
- Documented cargo amount, weight and dimensions to maintain updated records.
- Prepared bills of lading, invoices and shipping documents for shipments.
- Monitored door-to-door shipments to confirm timely and accurate delivery.
- Adhered to destination-specific documentation requirements.
- Oversaw daily logistics operations to enforce best practices.
- Tracked freight movements using software and satellite technology to trace delays.
- Processed all export requests from client or line manager.
- Planned most appropriate shipment routes with regard to cost, transit time and security.
- Decreased expenditures, planning and calculating efficient, cost-effective routes.
- Arranged insurance for high-value items and submitted supporting documentation for reference.
- Reduced costs by negotiating contracts, transportation and handling charges.
- Liaised with customers, shipping lines and port authorities to resolve delays or delivery errors.
Camara de Exportadores de Costa RicaSan José, Provincia de San Jose
International Cooperation Executive
01.2010 - 08.2011
Job overview
- Consistently achieved high-level customer satisfaction through responsive account management.
- Maximized sales volume, building relationships with foreign decision-makers to promote trade relations and distribution opportunities.
- Capitalized on business opportunities in new markets to increase international account sales.
- Recruited, trained and motivated distributors to foster ongoing favorable partnerships.
- Increased new business through strategic networking and cold calling.
- Detailed and demonstrated products' characteristics and functions.
Education
Universidad de Costa RicaSan José, Costa Rica
Bachelor of Business Administration from International Trade and Customs Administration
03/2006 - 12/2011
University Overview
Roysima InternationalSan José, Costa Rica´
IATA Dangerous Goods Certification from Air Transportation
10/2011 - 11/2011
University Overview
Skills
- Employee / Staff management
- Supply Chain Management
- Multi-plant and Multi-DC experience
- Relationship building
- Hardworking Collaboration
- Strategic and Courageous Leadership
- Negotiating & Coordination
- Innovation, Creativity and Visionary
- SAP, RapidResponse & Microsoft Office experience
- Systems evaluation
- Logical reasoning
- Compliance standards
- Budget analysis
- Problem Solving
- Inventory Management
- Schedule development
Languages
English
Advanced
Portuguese
Advanced
Spanish
Native
Timeline
Supply Chain Manager
Procter & Gamble
09.2013 - 04.2023
Export Coordinator
ILG Logistics
08.2011 - 08.2013
International Cooperation Executive
Camara de Exportadores de Costa Rica
01.2010 - 08.2011
Universidad de Costa Rica
Bachelor of Business Administration from International Trade and Customs Administration
03/2006 - 12/2011
Roysima International
IATA Dangerous Goods Certification from Air Transportation
10/2011 - 11/2011
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