Provided primary customer support to internal and external customers.
Responded to customer requests for products, services, and company information.
Answered constant flow of customer calls with minimal wait times.
Exhibited high energy and professionalism when dealing with clients and staff.
Education
High School Diploma -
San Jose State
San Jose
2023.Feb - Current
Skills
Microsoft PowerPoint
Fleet Dispatching
Freight Operations
Order Fulfillment
Lotus Notes
Microsoft Word
Summary
Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.