Jose Antonio Castro Trejos
Pital
Summary
Dynamic Administrative Assistant with a proven track record at Transtures.sa, excelling in customer service and Microsoft Excel. Demonstrated ability to maintain confidentiality and manage complex scheduling, enhancing office efficiency. Known for exceptional problem-solving and critical thinking skills, fostering professional relationships and streamlining data management for optimal operational flow.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Transtures.sa
02.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
Education
Bachelor In Software Engineering -
Bachelor In Business Administration - International Trade And Marketing
05.2024
Bachelor's Degree -
11.2020
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Excel
- Customer and client relations
- Strong Problem Solver
- Critical Thinking
Timeline
Administrative Assistant - Transtures.sa
02.2020 - Current
Universidad CENFOTEC - Bachelor In Software Engineering ,
Universidad De San Jose - Bachelor In Business Administration, International Trade And Marketing
Colegio Profesional De Pital. - Bachelor's Degree ,
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