Jose Ignacio Albán Arrieta
San José
Summary
I am an English teaching student who has always felt a passion for the language and personal growth. Have always aimed to work towards the best personal development, experience, and create connections with people. Always focused on learning more, and adapting fast to my environments learning in the best way possible so I won't be drawn back on my position, always driven by thriving motivation.
Overview
7
7
years of professional experience
Work History
Advisor I - Sales
Concentrix
11.2023 - Current
- Built and maintained relationships with clients to provide ongoing support.
- Facilitated communication and collaboration between departments to help business function smoothly.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Produced detailed reports outlining key issues and proposed solutions with efficiency with the creation of detailed emails, tickets, and reports using various Microsoft tools.
Display Store Employee
Small Supermarket Business
01.2017 - 12.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- A lot of 1 on 1 contact with customers and service.
Education
Bachelor of English Teaching -
Universidad De Costa Rica
Puntarenas12.2026
High School Diploma -
Dirección De Gestión Y Eva De La Calidad
San Jose12.2019
Elementary School -
Escuela Jenaro Bonilla Aguilar
Turrialba11.2012
Skills
- Relationship Building
- Research abilities
- Client Engagement
- Critical Thinking
- Attention to Detail
- Work well under the pressure of difficult environments
- Problem-Solving
- Decision-Making
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Advisor I - Sales
Concentrix
11.2023 - Current
Display Store Employee
Small Supermarket Business
01.2017 - 12.2018
Bachelor of English Teaching -
Universidad De Costa Rica
High School Diploma -
Dirección De Gestión Y Eva De La Calidad
Elementary School -
Escuela Jenaro Bonilla Aguilar
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