JOSE RODOLFO MORA GARCIA
Ciudad Colón,Costa Rica
Summary
Results-driven Infrastructure and Technology Manager with a focus on project management, technical leadership, and effective communication. Successfully led disaster recovery initiatives and improved IT systems support across global accounts.
Overview
19
19
years of professional experience
25
25
years of post-secondary education
Work History
Infrastructure and Technology Manager
DXC Technology
01.2016 - Current
- Deployed and managed disaster recovery solutions for global accounts.
- Coordinated rehearsal environments and monitored cloud-based systems.
- Technologies: VMware ESX, InMage SCOUT/VContinuum, Carbonite, Windows Server (2008-2019), Linux (basic), Citrix XenApp.
Infrastructure and Technology Manager
Dual Global
02.2024 - 10.2025
- Directed infrastructure and technology operations across regional platforms.
- Led network architecture, virtualization, and IT service delivery initiatives.
- Implemented strategic improvements in system reliability and disaster recovery.
- Supervised structured cabling projects for corporate environments.
- Installed and configured IP and analog CCTV systems for security operations.
- Provided general IT support to end users, including hardware, software, and connectivity troubleshooting.
- Technologies: Ruijie Networks, Citrix Virtualization, ITIL Framework, Windows Server, VMware, Active Directory.
Disaster Recovery Regional Technical Manager
Hewlett Packard Enterprise
01.2007 - 01.2016
- Managed SharePoint environments and supported SQL, Exchange, IIS, and AD.
- Technologies: SharePoint 2010/2013, SQL, Exchange 2010/2013, Windows Server.
Education
Bachelor of Science - System Engineering
Universidad Metropolitana Castro Carazo
San Jose, San Jose 01.2001 - 12.2025
Skills
- Project Management implementationPublic RelationsProject ManagementProblem SolvingTeamwork & LeadershipITIL ProcessesMentoringTechnical SupportTime ManagementLeadershipEffective CommunicationCritical Thinking
- Technical troubleshooting
- Technical leadership
- End user support
- IT systems support
- IT team collaboration
- IT department leadership
- Technical consulting
- Technical staffing
- Technical performance monitoring
Timeline
Infrastructure and Technology Manager
Dual Global
02.2024 - 10.2025
Infrastructure and Technology Manager
DXC Technology
01.2016 - Current
Disaster Recovery Regional Technical Manager
Hewlett Packard Enterprise
01.2007 - 01.2016
Bachelor of Science - System Engineering
Universidad Metropolitana Castro Carazo
01.2001 - 12.2025