Joshua Castillo Venegas
Student
Alajuela
Summary
My name is Joshua, I am 18 years old, and I consider myself a fast learner with a strong sense of responsibility. I am currently studying in the field of technology, where I have obtained a technical certification in networking, providing me with a solid foundation in this area. In addition to my studies, I have experience in sales, where I have worked with clear goals and targets, allowing me to develop interpersonal and negotiation skills. I am sociable and enjoy working in teams, always looking to contribute to collective success. I aspire to grow within a company that values dedication and commitment. I am determined to gain experience and consistently strive to be among the best in everything I do. I speak English at a C1 level according to the TOEIC and have a B1 level in Portuguese, enabling me to communicate effectively in multicultural environments. I am committed to my personal and professional goals, and I am excited about the opportunity to bring my skills and enthusiasm to your team.
Overview
8
8
years of post-secondary education
2
2
Languages
Work History
Sales Associate
Gurpo AVA
12.2024 - 01.2025
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- In one month I sold 15 million colones
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Saint Margaret School
Heredia, Costa Rica 01.2020 - 11.2023
Bachelor of Science - Computer Science
ULACIT University
San José, SJ 01.2024 - 11.2026
Certificate of Technical Studies - Network And System Administration
Universidad Juan Pablo II
San José, Costa Rica 04.2024 - 04.2025
Skills
- Leadership
- Assertive communication
- Sociable
- Problem-solving
- Generating reports
- Teamwork
- Customer service
- Customer needs assessment
- Relationship building
- Client service
Worktools
- Office 365
- AI tools
- Microsoft
- Google Docs
- Canvas
Studies
- Saint Margaret School, High-School diploma, 05/2023
- ULACIT University, Bachelor´s Degree in Software Engineering, Current student since 01/2024
- Juan Pablo II University, Technical degree in networks, Cisco, Current student since 09/2024
Principal hobbie
Since I was little I have always loved the world of fitness, seeing the effort involved in being fit is fascinating, it is a mentality that requires both effort and discipline.
Timeline
Sales Associate
Gurpo AVA
12.2024 - 01.2025
Certificate of Technical Studies - Network And System Administration
Universidad Juan Pablo II
04.2024 - 04.2025
Bachelor of Science - Computer Science
ULACIT University
01.2024 - 11.2026
High School Diploma -
Saint Margaret School
01.2020 - 11.2023
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