JOSUÉ CORRALES PARAJELES
Rio Segundo,Costa Rica
Summary
Experienced customer service professional with experience in emergency management, offering strong interpersonal and communication skills, combined with friendly and approachable manner. Knowledgeable about customer service principles and safety protocols, ensuring pleasant and secure experience for passengers. Ready to use and develop skills in teamwork, problem-solving, and adaptability in any role. Active in the field since June 2023.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Cabin Crew
Volaris
Alajuela, Provincia de Alajuela
2023.06 - 2025.04
- Customer service in the aviation sector
- Handling emergency situations and evacuations
- Assistance with food and beverage service on board
- First aid and cardiopulmonary resuscitation training
- Experience in teamwork with diverse staff
- Knowledge of safety procedures and flight regulations
- Ability to manage conflicts and remain calm in stressful situations
Education
Cabin Crew Technician -
CPEA Aviation Academy
Pavas, San José 2022.01 - 2022.12
High School Baccalaureate -
Santa Sofia Bilingual School
Esparza, Puntarenas 2022.02 - 2022.12
Fundamentals of Aeronautical Instruction -
CPEA Aviation Academy
Pavas, San José 2024.10 - 2024.10
Certificate of Higher Education - Customer Service and Human Relations
Udemy
Puntarenas, Provincia de Puntarenas 2023.01 - 2023.01
Skills
- Teamwork
- Communication
- Customer Service
- Problem Solving
Languages
English
Advanced (C1)
Portuguese
Elementary
Work visa
American
Personal Information
- Date of birth: 12/07/04
- Nationality: Costa Rican
Timeline
Fundamentals of Aeronautical Instruction -
CPEA Aviation Academy
2024.10 - 2024.10
Cabin Crew
Volaris
2023.06 - 2025.04
Certificate of Higher Education - Customer Service and Human Relations
Udemy
2023.01 - 2023.01
High School Baccalaureate -
Santa Sofia Bilingual School
2022.02 - 2022.12
Cabin Crew Technician -
CPEA Aviation Academy
2022.01 - 2022.12