Resumen profesional
Datos destacados
Experiencia
Formación
Enfatiza tus habilidades clave
Idiomas
Cronología
Generic

Josue Barrantes Guido

Resumen profesional

I am a person committed to ensuring customer satisfaction at all times. I have more than 15 years of experience in customer service, working in areas such as call centers, airlines, travel agencies, hospitality, concierge services, and front desk reception. I possess extensive industry knowledge and the ability to work both as part of a team and independently, adapting to the needs of each situation. I am seeking the opportunity to contribute my experience, professionalism, and dedication to a forward-thinking company.

Datos destacados

20
20
Años de experiencia profesional

Experiencia

Personal Agente ( Butler )

Planet Hollywood Costa Rica
Peninsula de Papagayo, Guanacaste
01.2025 - 08.2025
  • Providing highly personalized and efficient service, with special attention to detail.
  • Reviewing the VIP guest list and relevant events to anticipate possible needs.
  • Coordinating guest activities with the corresponding departments.
  • Preparing complimentary items and other special products such as beverages.
  • Implementing customer service protocols to improve guest satisfaction.
  • Coordinating housekeeping and maintenance activities in common areas.

Super yacht Logistic

Sea Masters Costa Rica
Peninsula de papagayo, Guanacaste
06.2023 - 08.2024
  • Customer care and service.
  • Sales support while providing high-quality customer service.
  • Preparation of reports and documentation.
  • Telephone support and management of the company’s email communications.
  • Performing administrative tasks.
  • Coordinating tours, transfers, dinners, private flights, and hotel reservations.

Customer Services

1-800 the Law 2
Remoto, Guanacaste
04.2022 - 01.2023
  • Customer care and service.
  • Performing administrative tasks.
  • Use of computer systems and technological tools.
  • Telephone support and management of the company’s email communications.
  • Assisting clients in finding the appropriate attorney based on their specific legal situation.

Formación

Bachillerato - Administracion de Empresas

U Latina
Santa Cruz,Guanacaste
01.2001 - 08.2004

Enfatiza tus habilidades clave

  • Integrity and honesty
  • Discipline
  • Strong adaptability skills
  • Teamwork
  • Effective problem-solving skills
  • Compliance with protocols and procedures
  • Strong attention to detail
  • Ability to remain focused under pressure
  • Knowledge of Opera, Sabre, Monilit, Skill4, PMS, and OTAs systems

Idiomas

Español
Nativo
C2
Inglés
Avanzado
C1

Cronología

Personal Agente ( Butler )

Planet Hollywood Costa Rica
01.2025 - 08.2025

Super yacht Logistic

Sea Masters Costa Rica
06.2023 - 08.2024

Customer Services

1-800 the Law 2
04.2022 - 01.2023

Bachillerato - Administracion de Empresas

U Latina
01.2001 - 08.2004
Josue Barrantes Guido