Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Josue Salas

Playa Potrero

Summary

Hard working, Responsible, Dedicated, Very strong customer service and customer success skills, strong communication, and problem solving individual.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager

Potrero Brewing Co
07.2022 - Current

Part time Manager

Sales Representative

Delbrigde Solutions
06.2023 - 12.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Manager

Nita Coffee
01.2020 - 07.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Co-Owner/Manager

Carpe Diem More Than Coffee
01.2018 - 01.2020
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.

Education

High School Diploma -

MEP
Heredia, Costa Rica
11.2017

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Customer Service
  • English/Spanish Speaker

Certification

  • Licensed Dive Master
  • Sailing Instructor

Languages

Spanish
Native language
English
Proficient
C2

Timeline

Sales Representative

Delbrigde Solutions
06.2023 - 12.2023

Manager

Potrero Brewing Co
07.2022 - Current

Manager

Nita Coffee
01.2020 - 07.2022

Co-Owner/Manager

Carpe Diem More Than Coffee
01.2018 - 01.2020

High School Diploma -

MEP
Josue Salas