JUAN ORTIZ
San José
Summary
Specializing in new business development and major market expansion. Combine entrepreneurial drive with business-management skills to drive gains in revenue, market share, and profit performance. Communicate a clear, strategic sales vision, effectively training and coaching both veteran and junior sales team members. Cultivate excellent relationships with new prospects and existing customers. Turn around lagging territories growth and profitability.
Overview
21
21
years of professional experience
Work History
Business Development Latin America
Bianchi Italy
04.2023 - Current
- Opened new distributor for Mexico
- Sold 200+ Bianchi Mexico inventory to new distributor
- Worked directly with both Italy and USA offices
- Traveled to Bianchi Italy sales meeting
- Traveled in Caribbean, Central America, and South America
- Increased business with current accounts
- Processed 2024 forecast orders.
Inside Sales Manager
09.2021 - 04.2023
- Managed 2 customer service reps
- Located and opened new dealers
- Set up and managed sales booth at special events
- Interviewed candidates for CSR positions.
Latin America Sales (Central America and Caribbean)
03.2011 - 04.2023
- Opened 25 new accounts
- Grew sales from $42k to $700k
- Attended Mexico City Bike Show
- Cultivated long-term contacts and relationships.
Customer Service Representative
09.2002 - 11.2021
- Processed phone/email orders
- Outgoing sales calls
- Supported outside sales reps
- Answered general consumer questions
- Attended special events (Interbike, Unbound, etc).
Warranty Manager
09.2002 - 08.2012
- Processed warranty claims
- Documented and solved production problems
- Assisted in product management decisions
- Prepared warranty reports
- Managed recall issues
- Managed frame repairs.
Outside Sales Representative - N. California (Outside of Bay Area)
03.2008 - 06.2011
- Opened 6 new accounts
- Increased business 10%
- Processed preseason from initial order to shipping.
Skills
- Goal setting and forecasting
- Closing sales
- Self-motivation
- New Business Development
- Key Account Management
- Staff Training & Development
- Product Knowledge
- Customer Order Management
- Relationship Development
- Market intelligence
Languages
English
Native language
SPANISH
Proficient
C2
References
References provided on request
Timeline
Business Development Latin America
Bianchi Italy
04.2023 - Current
Inside Sales Manager
09.2021 - 04.2023
Latin America Sales (Central America and Caribbean)
03.2011 - 04.2023
Outside Sales Representative - N. California (Outside of Bay Area)
03.2008 - 06.2011
Customer Service Representative
09.2002 - 11.2021
Warranty Manager
09.2002 - 08.2012
Similar Profiles
Franciele SilvaFranciele Silva
Empregada doméstica nos serviços gerais at Neusa BianchiEmpregada doméstica nos serviços gerais at Neusa Bianchi
Corrado AzzaroCorrado Azzaro
Chef De Partie at Bindella - Bianchi RestorauntChef De Partie at Bindella - Bianchi Restoraunt
Enrique GutierrezEnrique Gutierrez
Operator at Bianchi Electric CompanyOperator at Bianchi Electric Company
Mauricio QuesadaMauricio Quesada
Front to back sales with Members and new sales at Hotel Pueblo bonito Cabo San LucasFront to back sales with Members and new sales at Hotel Pueblo bonito Cabo San Lucas
Joseph Sibaja LopezJoseph Sibaja Lopez
Executive Assistant at McKinsey & CompanyExecutive Assistant at McKinsey & Company