Juan Diego Araya Morice
San José,,Costa Rica
Summary
As an engaged leader, I have successfully implemented a shared service center, meeting my organization's long-term strategy. My strategic vision, strong communication skills, and ability to drive process improvements position me well for the challenges a new enterprise brings with it. Additionally, my track record of managing cross-functional teams and fostering partner relationships demonstrates my capacity to lead effectively.
Overview
18
18
years of professional experience
1
1
Certification
Work History
SSC Operations, Sr. Manager
Curtiss Wright Costa Rica
11.2015 - Current
- Leadership, spearheading the centralization and standardization of accounts payable and receivable processes across 42 CW location. Cultivating strong relationships with Business Unit controllers, Curtiss-Wright leaders, and the CFO office.
- Operational Excellence, successfully re-engineered the Shared Service Center structure, resulting in a 20% redeployment of headcount to more value-added activities. Such as Quality Assurance, a Data Analysis, a T&E department and a centralized Master data team. In addition, I supported the Service Center expansion into areas that were not part of the original scope, such as tax accounting, internal audit, hired to retire, and others.
- Financial Impact, expanded a series of financial services to all CW divisions, achieving $1.8M annual savings. Implemented different bank products and other projects, resulting in a $7.1 million improvement in working capital and possibly impacting DPO and DSO metrics of the corporation.
- Process Excellence, introduced a culture of agility and established process control and monitoring based on LEAN principles to ensure quality and exceed commitments in Service Level Agreements. Define the center's Key Performance Indicators and SOWs.
AP/AR Manager
Curtiss-Wright Costa Rica
02.2011 - 10.2015
- Supervision of Accounts Payable/Receivable functions: I worked collaboratively with HR to maintain appropriate staffing levels needed to perform the functions of the departments, and I provided guidance and training to staff members.
- Implementation of services: I played a pivotal role in implementing the Service Center for two main departments, Accounts Receivable and Payables, documenting, standardizing, and implementing processes in six different ERPs, such as SAP (S4Hana) and Oracle, among others, and across multiple locations and time zones in the USA, Mexico, Canada, and the United Kingdom.
- Process Excellence: streamline processes and enhance consistency in services across multiple latitudes and regulations. I maintain compliance with US GAAP, corporate policies, Sarbanes-Oxley programs, and other relevant regulations.
- Develop the center tools: Supported the development of a series of internal tools through a close relationship with the C.I.O. office, such as RPA, internal user applications, and websites to manage communication with customers and suppliers.
AP Lead Clerk
Dole Shared Service Center
03.2007 - 01.2011
- Responsible for the accurate and timely processing of financial transactions and maintaining financial records, including tasks like payment processing, bank reconciliation, and cash flow management.
- Also assist in preparing financial reports and interacted with banks and other financial institutions.
AP Issue Resolution clerk
Dole Shared Service Center
03.2007 - 01.2011
- Identifying, investigating, and resolving discrepancies between invoices and purchase orders.
Education
MBA - emphasis in Strategic Direction
UNED
08-2015
Economics and Finance
UACA
04-2009
Skills
- Resilient
- Adaptable
- Problem-Solving
- Strategic Thinker
- Good communicator
Certification
- Scrum Master Certified (SMC)
- Project Management Professional (PMP, PMI)
- Lean Six Sigma, certified
Languages
English
Proficient (C2)
C2
Spanish
Native
Native
Timeline
SSC Operations, Sr. Manager
Curtiss Wright Costa Rica
11.2015 - Current
AP/AR Manager
Curtiss-Wright Costa Rica
02.2011 - 10.2015
AP Lead Clerk
Dole Shared Service Center
03.2007 - 01.2011
AP Issue Resolution clerk
Dole Shared Service Center
03.2007 - 01.2011
MBA - emphasis in Strategic Direction
UNED
Economics and Finance
UACA
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