Juan José Mora Chacón
English Teacher / Administrative Assistant / Customer Service Agent
Naranjo,Alajuela
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Administrative Assistant to the General Manager
Costa Rica Descents
01.2024 - 05.2024
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Collaborated with other administrative professionals to share best practices and streamline processes across departments.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Managed department budgets and generated financial reports for management review.
- Facilitated smooth day-to-day operations through diligent maintenance of office supplies inventory levels.
English Teacher
Insituto Técnico Bilingue Internacional
06.2022 - 04.2024
- Produced engaging lesson plans and activities to help students master learning objectives.
- Mentored new teachers within the department, sharing best practices and offering guidance on effective teaching methods.
- Attended department meetings to develop and update course curricula.
- Prepared comprehensive English curriculum for multiple classes.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Created and maintained safe and orderly classroom environment conducive to learning.
- Promoted culture of inclusion, respect and collaboration in classroom.
English Teacher
Centro Cultural De Idiomas
09.2021 - 04.2024
- Produced engaging lesson plans and activities to help students master learning objectives.
- Mentored new teachers within the department, sharing best practices and offering guidance on effective teaching methods.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Prepared comprehensive English curriculum for multiple classes.
- Attended department meetings to develop and update course curricula.
- Provided guidance and mentoring to students regarding academic, social and emotional issues.
- Encouraged students to take active role in learning and academic success.
- Assisted in development of extracurricular activities and special events.
Personal Assistant
Paloma Campos
10.2022 - 03.2024
- Coordinated appointments with medical professionals.
- Accomplished project deadlines by assisting with task completion whenever required.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Provided assistance with medication management.
- Served as point of contact between clients and managerial staff.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Attended meetings, took notes and tracked action items.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Used discretion when handling confidential information.
- Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
- Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
Education
High School Diploma -
Colegio Liceo Nocturno De Naranjo
Naranjo, Costa Rica 05.2001 -
Skills
- Microsoft Office
- Social Media Management
- Contract Negotiations
- Event Planning
- Database Administration
- Complex Problem-Solving
- Written Communication
- Meeting Note Taking
- File Organization
- Time Management
- Presentation Development
- Adaptability and Flexibility
Timeline
Administrative Assistant to the General Manager
Costa Rica Descents
01.2024 - 05.2024
Personal Assistant
Paloma Campos
10.2022 - 03.2024
English Teacher
Insituto Técnico Bilingue Internacional
06.2022 - 04.2024
English Teacher
Centro Cultural De Idiomas
09.2021 - 04.2024
High School Diploma -
Colegio Liceo Nocturno De Naranjo
05.2001 -
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