Julia Rodriguez Azofeifa

Bayer Global Business Services

Agile Project Manager / Product Owner for Commercial Tech Stack and Calantic for Bayer Pharmaceuticals Radiology Business Digital Business Solutions (from March 2022 –Dec 2023)

Product Owner of 3 Capabilities HubSpot CRM, Partner Management and Calantic Website, implementing SCRUM and Scale Agile Framework environment.

Act as liaison between business (Marketing, Sales & Services) and IT Developers in order to refine the features for CRM and Calantic Website.

Managed backlog for 3 products simultaneously.

Articulated product vision and user stories in an understandable way to the development teams.

Translated Features into user stories within the team backlog.

Applied SAFe, Scrum and Kanban method and processes to promote disciplined and transparent agile project management.

Support the Agile Release Train Manager to create the upskilling DevOps Training for DBS teams.

Support the DBS Manager with the DSO initiative for the team.

Team Leader S2P Projects and Program Manager (from March 2020 –Dec 2022)

Manages cross functional S2P Projects team members (5 located in Costa Rica, 2 located in Brazil), manages the impact of diverse projects (Process Migration, System Implementation for (Enable Processing, Order Processing, Invoice Processing and Content Management) with appropriate planning and alignment with Global Head of Projects and Operational Managers of giving/ receiving organization, ensuring SSCDN management are informed on the project impacts on their processes caused by the project initiative.

Develops resources with project management skills and process know how with the Framework Methodology used in Bayer and best practices, plus assign resources to different projects (local and global) for SSCDN and perform individual follow up with team members.

Develop talent within the team by creating constant trainings, assigning buddies, and creating training plan for the team.

Project Manager for significant Americas Projects (AP Leftover for all Americas, Content Management Latam - Brazil IP and Procurement Transition to SSCDN, Basecamp Honduras and El Salvador, projects end to end.

Key player for Bayer 2022 for Americas coordinating with GEP, Project team of US & Latam and SCR, trainings, change and comm and hyper care.

Assures adherence to the project methodology (Bayer 2022 & Framework Methodology) and ensure change management.

Follows up and resolves issues and escalations from internal and external stakeholders for all S2P Projects Roadmap.

Project Manager (June 2019 to March 2020)

Project Manager for the S2P US Legacy Monsanto Migration from North America to SCR Costa Rica, moving procurement area (Order Processing, Enable Processing with an impact of 34 FTE.

Pfizer (August 2018-June 2019)

Project and Account Manager

Account Manager for B&T team analyze proposals of Pfizer resources needs to bid and place more B&T resources within Pfizer, through capacity analysis, meetings with the client, among others.

Responsible of supervising 8 people from 4 different areas (Fixed Assets, Accounting, Inventory, Accounts Payable).

Project Manager for the continuous improvement project migration for LATAM markets and GFS (Pfizer Shared Service Center) (remaining process of R2R, AP, Inventory, AP), coordinating go lives per streamline and performing FTE calculation.

Consulting -Glaxo Smith line (September 2017- July 2018)

Project Manager

Project Manager for Phoenix Laboratory Closure, in charge of creating all the cut over plan for transferring all data from all areas of Glaxo to the New Buyer Elea, by making sure that all data were migrated successfully and reporting progress to the Global Office in London and Argentina Buyer.

Project Manager for process migration of remaining process of Order to Cash (print checks), responsible of the creation of the project plan and identifying the FTE required for the project from Peru Legal Entity to Costa Rica Shared Service Center.

Project Manager for American Express cards implementation for Ecuador and Uruguay for the Accounts Payable Department, in charge of the roll out plan, project plan, resource planning, communication between vendors, suppliers and the accounts payable department.

Project Manager in charge of the Bank Rationalization (check reduction) for Argentina, Uruguay, Paraguay, Chile, Peru, Colombia, and Venezuela, in charge of the creation of the project plan, resource management and coordination with the Legal Entities and the accounting department by tracking KPIs after rationalization the success of the rationalization.

ü Acting as the Scrum Master in one SCRUM project for the automation of electronic invoices in the accounts payable department for Central American countries, which is aimed at identifying the number of people required for this process and the benefit of automation of electronic invoice processes translated into monetary benefit for the company, by tracking and putting in practice the Scrum Methodology for the first scrum pilot project.

Project Manager in charge of Change Management Communications of R2R department of the Shared Service Center to the countries in Scope.

Project Manager for a continuous improvement project for all areas of the Shared Service Center (O2P, P2P, R2P, Inventory) to get on track all reconciliations and making sure that they were following the compliance requirements by cleaning up all the backlog before migration from JD Edwards to SAP.

World Vision International 2014-2017

Project Manager

Project Manager for SUN6 Servers Migration from Miami to Kuala Lumpur, responsible of the creation of the project plan with the Global IT office and IT Local Office, communication, monitoring execution between the IT local and Global Infrastructure, working with remotely and onsite with multiple IT locations (Bolivia, El Salvador, Global Office US, Malaysia.

Project Manager for two projects in parallel for Payroll transition of the Latin America and Caribbean countries (Brazil, Chile, Peru, Colombia, Ecuador, Bolivia ,Dominican Republic and Haiti) to Shared Service Center in Costa Rica and the Payroll Software implementation and integration with the existing accounting ERP, responsible of the project plan creation, communication plan, mapping the process as is and also presenting the to be in the countries, working closely with the Payroll Software vendors in Guatemala matching migration projects plans between software implementation project plan, also in charge of the Cloud Services Vendors in Costa Rica, also in charge of the coordination of the UAT testing for the software implementation.

Project Manager for the Continues Improvement projects within the Shared Service Center in Costa Rica, coordination with the different areas (accounts payable, service desk and accounting) by tracking weekly progress and status and making sure that they were following the Lean Six Sigma Methodology and reporting progress to the Global Office in USA.

Management of daily control of operations meetings between departments of the service center (Human Resources, Accounts Payable, General Accounting, Operations & Service Desk.), Keeping track of the important activities that impact the business, following up on the responsible for each task and providing weekly dashboard status.

Project Manager in charge of the process mapping coordination and creation (Nicaragua, El Salvador, Honduras, Guatemala, and Mexico) to identify the process that has been migrated to the Costa Rica Shared Service Center and identify potential improvements or process migrations to the Shared Service Center.

Responsible of the Standardization of the Service Level Agreements project between Costa Rica Shared Service Center, Ghana Shared Service Center and Manila Shared Service Center.

In Charge of visiting the World Vision Frankfurt Germany Support Office to present the services that Costa Rica offered and identify potential projects and services offer between offices after the visit I was responsible of creating a business case need and hook up a new one with the German support office service for a photo editing project for sponsor pamphlets.