Julián Azofeifa
Summary
Proven multitasker and detail-oriented professional, adept in time management and customer service. At OCTO Salón, enhanced client satisfaction through efficient problem resolution and maintaining a welcoming environment. Skilled in handling transactions and managing high-pressure situations, demonstrating flexibility and dependability. Achieved a significant improvement in first-impression ratings and customer feedback.
Overview
3
3
years of professional experience
Work History
Receptionist
OCTO Salón
01.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Customer Service Cashier
Tico Surf CR
05.2021 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
Education
High School Diploma -
Colegio San Martin
San Martin12.2019
Skills
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
Languages
Spanish
Native language
English
Advanced
C1
German
Intermediate
B1
Timeline
Receptionist
OCTO Salón
01.2024 - Current
Customer Service Cashier
Tico Surf CR
05.2021 - Current
High School Diploma -
Colegio San Martin