Julie Bustillo
Customer Service
Villanueva
Summary
RoaShop
Customer Service & Team Supervisor
Jan 2024 – Mar 2025 | Remote (Based in Villanueva, Honduras)
- Handled all incoming customer inquiries via messaging platforms, ensuring timely and helpful responses.
- Strategically upsold products based on customer needs, directly contributing to revenue growth.
- Supervised the customer support team, overseeing daily tasks, performance, and team communication.
- Managed escalations and resolved complex issues to maintain customer satisfaction.
- Contributed to internal workflow improvements, enhancing service speed and quality.
Overview
1
1
year of professional experience
Work History
Customer Service
Roa-Shop
01.2024 - 04.2025
- Provided exceptional customer service, addressing concerns, and answering questions promptly.
- Met sales goals by offering excellent customer service.
- Provided extraordinary customer service to clients.
Education
Bachelor of Science - Bachelor of Science And Literature
Union Y Esfuerzo
Villanueva 05.2001 -
Skills
Sales and customer service
Customer service in spanish
Accomplishments
Hair and Nail stylist
Timeline
Customer Service
Roa-Shop
01.2024 - 04.2025
Bachelor of Science - Bachelor of Science And Literature
Union Y Esfuerzo
05.2001 -
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