Julie Riche
El Paso,TX
Summary
Well-rounded with the ability to multitask, detail-oriented, good communication skills, highly- motivated. Multilingual and fluent in multiple languages offering a solid comprehension of diversed cultural approaches. Knowledgeable professional enthusiastic about working with people of all backgrounds. Work well in group and thrive as an individual; respectful, responsible, and result-oriented with managerial knowledge and Job Corps experience.
Overview
22
22
years of professional experience
Work History
Career Counselor
Aleut Federal LLC/Odle Management LLC
El Paso, TX
09.2022 - Current
- Maintained case files and documented actions.
- Assisted individuals making career-related decisions by conducting assessments to measure skills, abilities and interests.
- Worked with team to continuously improve career and placement opportunities for students.
- Developed career and education plans based on individual needs.
- Worked with individuals to complete application documents for relevant vocations.
Residential Advisor
Odle Management LLC-Eckerd Connects
El Paso, TX
08.2021 - Current
- Participated in room choosing, orientation, maintenance, room change requests and opening and closing of residence halls.
- Advised and referred students to appropriate resources in personal, social and academic matters.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Interfaced with residents to address and resolve complaints or grievances.
- Identified students' individual strengths and encouraged extra-curricular activities in areas of interest.
- Collaborated with faculty advisors to address and facilitate working through students' academic difficulties, deficiencies and personal concerns.
- Encouraged and educated students on maintaining appropriate noise levels, living conditions and respecting others' rights.
Soldier
US Army National Guard
El Paso, TX
01.2014 - 01.2018
- Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
- Executed on-time project management of complex issues for senior leadership.
- Reduced process lags through updating training programs and trained over 20 employees on best practices and protocol.
- Displayed leadership in accomplishing assignments and learning new skills.
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Cultivated excellent worth ethic, dedication to duty and timeliness in work actions.
- Conducted classes to teach fellow soldiers in platoon about safety and awareness topics.
- Responded immediately to routine and critical accidents, incidents and other emergencies.
- Improved behavior by enforcing consistent rules and implementing disciplinary measures.
Cadet • Officer Candidate
ROTC
South Orange, NJ
09.2015 - 06.2017
- Built professional relationships with officers and supervisors to enhance communication.
- Handled delegated tasks.
- Monthly Training and school.
- Monthly drill to perform duties based on MOS (Military Occupational Specialty).
- Commissioned As a 2nd Lieutenant.
Assistant Counselor
Pentecostal Central Church of God
Orange, FR
12.2011 - 01.2014
- Provided non-formal therapy and counseling to both church members and staff.
- Made recommendations for professional counseling if needed or requested.
- Created reports and other types of documentation, which often contained sensitive and confidential data.
- Discussed history and symptoms and evaluated potential clinical interventions .
- Executed tests and interviews to gain additional insight into client needs.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Adhered to federal and state documentation mandates regarding records and file management.
- Empowered clients to tackle challenging situations with better and more diverse coping skills.
- Performed counseling interventions to address issues through conflict resolution and situational adjustment to depression, anxiety and physical or substance abuse.
- Maintained confidentiality through stringent handling of charts and data.
- Assisted senior counselors with managing caseload of 50 practice patients.
- Performed 30 hours of supervised counseling sessions, including group and individual sessions.
- Communicated with patients during group therapy sessions and provided opportunities for participants to share personal experiences.
Tutor Mentor
High School School students
Orange, FR
09.2008 - 07.2010
- Tutored students in multiple subjects in particular language arts, math, reading comprehension, and
- ESL (English as a second language)
- Supervised during after school activities (YMCA)
- Assisted students in finding useful study methods to enhance academic performance.
- Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
- Prepared for tutoring appointments by learning about key topics and planning out structured activities.
- Traveled to student's home or to another place of student's choice to conduct tutoring sessions.
- Communicated student progress to students, parents, or teachers in written progress reports, in person, or by email.
- Created and implemented individual lesson plans based on student learning styles.
- Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
- Worked closely with students to help develop math and essay writing skills.
- Coached tutees in study skills, note-taking, organization and time management.
- Utilized positive reinforcement techniques to encourage and motivate students.
- Tutored students in various subjects to improve classwork and grades.
- Developed assignments for pupils to apply learning.
- Recorded student progress and tutoring session details.
- Provided one-on-one tutoring sessions in ASVAB and SAT, which helped improve test scores by 80% on average.
- Helped students with subject knowledge as well as general abilities in learning, studying and retaining information.
- Reviewed, evaluated and marked assignments and examinations.
- Coordinated with parents and educators to schedule sessions and develop tutoring strategies.
- Prepared students for ASVAB and SAT tests.
- Worked with pupils to identify learning style and select appropriate teaching methods.
Hostess/Waitress
Franciscan Oaks
Denville, NJ
09.2006 - 07.2008
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Presented food and beverages to guests at tables.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Entered customer food orders into computer system.
- Transported dirty tableware from dining room to dishwashing area for proper cleaning.
- Led team in carrying out day-to-day tasks with customer service program in mind.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Monitored customer movements and quickly cleared empty tables for future customers.
- Greeted newly seated guests quickly and efficiently.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Front Desk Receptionist/Coordinator
Haitian Radio
East Orange, NJ
06.2004 - 09.2006
- Built relationships with long-term clients through individualized and outstanding customer service.
- Oversaw processes for signing in visitors, issuing badges and updating logs.
- Checked visitor credentials upon entry and referred to correct locations.
- Greeted and directed customers kindly and accurately.
- Welcomed large volume of guests and improved overall customer service.
- Engaged directly with clients to fulfill requests, resolve conflicts and direct non-customer service related inquiries to appropriate department and personnel.
- Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
- Opened the office and completed closing paperwork and procedures daily.
- Greeted and verified credentials of visitors, ascertained reason for visits and directed each to appropriate personnel or building area.
Career Counselor
Aleut Federal LLC/David L. Carrasco Job Corps
Education
Master of Arts - Clinical Mental Health Counseling
Liberty University
06.2020
Master's - Management
Thomas Edison University
10.2019
Bachelor of Arts - Psychology
Thomas State Edison College
01.2017
Associate of Arts - Psychology
Liberty University
Lynchburg, VA09.2015
Associate of Arts - Medical Office Administration
Gibbs College
Livingston, NJ01.2013
Orange High School
01.2007
Skills
- Crisis Counseling
- Staff Communication
- First Aid and CPR
- Individual and Group Therapy
- Crisis Management
- Crisis Prevention Intervention
- Student Progress Analysis
- Organization and Planning Skills
- Writing Tutoring
- Records Management
- SAT Tutoring
- Foreign Language Instruction
- Proficient in Excel, Adobe
- French & Creole Fluency
- Office Equipment Proficiency
- Microsoft Office Expertise
- RECEPTIONIST (2 years)
- TELEPHONE (2 years)
- 45 WPM
- Behavioral Health
- Strategic Planning
- Project Planning
- Team Leadership
- Teamwork and Collaboration
- Managing Operations and Efficiency
- Staff Training
- Complex Problem Solving
- Professional and Courteous
- Administration and Reporting
Languages
- French
- Haitian Creole
References
Davis, Kevin: Social Development Director
David El Carrasco Job Corps Center
El Paso, Texas
915-929-7949, Davis.Kevin@jobcorps.org
Deriviere, Romane: First Sergeant
United States Army
Fort Bliss, Texas
804-243-9841, romane.deriviere.mil@army.mil
Theus, Kaschensa: Assistant Manager
Fort Bliss, Texas
915-253-0040
Ramsundar, Nicholas: Shift Manager
Franciscan Oaks
Denville, NJ
862-253-7781
Timeline
Career Counselor
Aleut Federal LLC/Odle Management LLC
09.2022 - Current
Residential Advisor
Odle Management LLC-Eckerd Connects
08.2021 - Current
Cadet • Officer Candidate
ROTC
09.2015 - 06.2017
Soldier
US Army National Guard
01.2014 - 01.2018
Assistant Counselor
Pentecostal Central Church of God
12.2011 - 01.2014
Tutor Mentor
High School School students
09.2008 - 07.2010
Hostess/Waitress
Franciscan Oaks
09.2006 - 07.2008
Front Desk Receptionist/Coordinator
Haitian Radio
06.2004 - 09.2006
Career Counselor
Aleut Federal LLC/David L. Carrasco Job Corps
Master of Arts - Clinical Mental Health Counseling
Liberty University
Master's - Management
Thomas Edison University
Bachelor of Arts - Psychology
Thomas State Edison College
Associate of Arts - Psychology
Liberty University
Associate of Arts - Medical Office Administration
Gibbs College
Orange High School