Summary
Overview
Work History
Education
Skills
Complementary Studies
Timeline
Work Preference
Languages
Work Availability
Generic

Karina Alfaro Hidalgo

Talent Acquisition Leader
Condominio Botánica

Summary

Experienced Talent Acquisition Leader with a proven track record in the shared services industry. Dedicated to surpassing goals and delivering exceptional results. Thrives in collaborative team environments and when working independently. Recognized for building high-performance teams that consistently achieve objectives and provide outstanding customer service. Passionate about recruitment, human resources, and fostering professional development within global teams.

Overview

24
24
years of professional experience
8
8
years of post-secondary education
2
2
Languages

Work History

Senior Human Resources Manager

PriceSmart
San José
06.2024 - Current
  • Led development and implementation of comprehensive HR strategies, aligning workforce planning with organizational goals to enhance overall productivity.
  • Directed recruitment initiatives, utilizing available tools, to streamline candidate sourcing and selection processes.
  • Implemented performance management frameworks that fostered employee engagement and supported continuous professional development across departments.
  • Managed employee relations, addressing grievances and fostering a positive workplace culture through conflict resolution and effective communication strategies.
  • Empowered managers with trainings to develop additional leadership skills and recruitment techniques.
  • Developed and implemented comprehensive HR policies to enhance employee engagement and compliance with labor laws.
  • Led recruitment initiatives, streamlining the selection process to identify top talent and reduce time-to-hire significantly.

Regional Talent Acquisition Leader

EQUIFAX
07.2014 - 04.2024
  • Talent Acquisition Leader responsible for building and extending client relationships through excellence in recruitment process delivery including sourcing, screening, assessment, and marketing of candidates.
  • Subject matter expert around applicant tracking systems, candidate sourcing methodologies and recruitment process effectiveness.
  • Development and implementation of the recruitment and selection processes in compliance with the KPIs and SLAs.
  • Partner with business leaders and local HRBPs to understand business hiring needs, develop talent attraction strategies and ensure business hiring goals are achieved on time and budget while accomplishing Talent Acquisition metrics.
  • Directed the process improvement projects to develop and implement AI for the Talent Acquisition team.
  • Implemented and executed Workday for Talent Acquisition.
  • Cultivated and maintained client relationships by conducting regular check-ins and identifying opportunities for service enhancements, resulting in increased customer satisfaction and loyalty. Strategies to improve the internal and external customer experience.
  • Developed and implemented comprehensive recruitment strategies to attract top talent across various levels and departments. Definition of interviewing strategies as Competency/Behavioral interviewing to identify and differentiate candidates.
  • Established metrics for evaluating recruitment effectiveness, regularly analyzing data to refine sourcing strategies and improve talent pipelines.
  • Facilitated training sessions for hiring teams on best practices in interviewing techniques and unconscious bias awareness to promote diversity in hiring efforts.
  • Built strong relationships with external recruitment agencies and professional networks to expand outreach and sourcing channels for niche skill sets.
  • Collaborated with HR team members to ensure a seamless onboarding experience for new hires through effective communication and coordination of orientation programs.
  • Managed a high-performing talent acquisition team, over 10 recruiters and coordinators, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
  • Streamlined internal referral program by simplifying procedures, increasing employee participation, and ultimately expanding the pool of qualified applicants.
  • Led training sessions for hiring managers on topics such as interviewing techniques, unconscious bias awareness, and legal considerations in the hiring process.
  • Reduced time-to-fill rates by utilizing advanced recruitment tools such as applicant tracking systems and social media platforms.

Talent Acquisition Partner

EQUIFAX
Heredia
01.2011 - 07.2014
  • Led the Massive Recruitment campaigns. Including: planning, organization, coordination, media exposure and throughout logistics of over 200 hires and its onboarding process of the yearly seasonal roles.
  • In charge of the hiring process for the migration of the Accounting Department.
  • Senior Recruiting and headhunting experience for a variety of roles for the Technology, Finance & Accounting, Cyber Security and Operations (Quality, Data Entry, Call Center) Departments.
  • Recruiting for Managerial and Administrative roles.
  • Developed targeted recruitment strategies to attract top talent across various business units, enhancing overall hiring efficiency.
  • Collaborated with hiring managers to define job specifications and candidate profiles, ensuring alignment with organizational goals.

Human Resources Manager

CORP De Abuela Bakery S.A.
01.2008 - 12.2010
  • Personnel Selection and Recruiting, New Hire Orientation and Training, Occupational Health, Payroll Reports, INS and CCSS Reports, Employee’s Files, Planning of Social Activities.
  • Support to the Accounting and Sales Departments (Importing and Exporting Area).

Human Resources Manager and Procurement Manager

Corporación F&L INTL S.A.
03.2001 - 12.2007
  • Personnel Selection and Recruiting, New Hire Orientation and Training, Occupational Health, Payroll Reports, INS and CCSS Reports, Employee’s Files, Planning of Social Activities.
  • Support to the Accounting and Sales Departments (Importing and Exporting Area).

Education

Bachelor - Business Administration

Universidad Latina De Costa Rica
San José
01.2004 - 01.2006

College Studies -

Universidad Fidélitas De Costa Rica
San José
01.1990 - 01.1993

SHRM SCP Certification - Human Resources Management

SHRM
01.2023 - Current

Skills

Responsive to new challenges

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Complementary Studies

  • Knowledge and Handling of Computer Applications: Google Suite, Windows, Excel, Word, Power Point, Internet Explorer.
  • ADEN Business School: Circulo de Capital Humano 2025 & Cadena De Valor Y Trabajo Colaborativo
  • BDS: Programa de Derecho Laboral y nuevas tendencias en Gestion Humana 2024
  • EQUIFAX: Leadership Program 2024
  • INCAE: Marketing Seminar

Timeline

Senior Human Resources Manager

PriceSmart
06.2024 - Current

SHRM SCP Certification - Human Resources Management

SHRM
01.2023 - Current

Regional Talent Acquisition Leader

EQUIFAX
07.2014 - 04.2024

Talent Acquisition Partner

EQUIFAX
01.2011 - 07.2014

Human Resources Manager

CORP De Abuela Bakery S.A.
01.2008 - 12.2010

Bachelor - Business Administration

Universidad Latina De Costa Rica
01.2004 - 01.2006

Human Resources Manager and Procurement Manager

Corporación F&L INTL S.A.
03.2001 - 12.2007

College Studies -

Universidad Fidélitas De Costa Rica
01.1990 - 01.1993

Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Work-life balanceCompany CultureFlexible work hoursPersonal development programsPaid sick leavePaid time offWork from home optionHealthcare benefitsStock Options / Equity / Profit SharingCareer advancementTeam Building / Company Retreats

Languages

English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Karina Alfaro HidalgoTalent Acquisition Leader