Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Karina Orias

Alajuela

Summary

Dynamic Supervisor, recognized for enhancing team productivity and fostering strong client relationships. Skilled in operations management and conflict resolution, I implemented effective processes that improved accuracy and transparency, while mentoring junior staff to promote professional growth.

Experienced with team management and organizational efficiency. Utilizes strategic planning to streamline processes and enhance productivity. Track record of promoting positive work culture and ensuring compliance with company standards.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Invoice Reconciliation Associate Supervisor

Publicis Global Delivery
09.2023 - Current
  • Developed strong relationships with clients, leading to increased satisfaction levels and repeat business opportunities.
  • Collaborated closely with other departments to streamline workflow processes, resulting in improved interdepartmental communication and coordination efforts.
  • Improved team productivity by implementing efficient work processes and providing continuous feedback.
  • Played an active role in recruitment processes by screening applicants thoroughly before conducting interviews alongside hiring managers, ensuring the best candidates were selected for open positions.
  • Managed workload distribution among team members to maximize efficiency while maintaining a balanced workload for each individual.
  • Organized regular team meetings to discuss updates, challenges, accomplishments, ensuring open lines of communication throughout the group.
  • Assisted management in strategic planning and decision-making by providing data-driven insights and recommendations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.

Senior Invoice Reconciliation Analyst

Publicis Global Delivery
05.2022 - 09.2023
  • Implemented robust policies and procedures governing reconciliation activities, promoting consistency across the organization.
  • Mentored junior analysts, fostering a collaborative work environment that promoted professional growth.
  • Boosted operational transparency by creating comprehensive reports on reconciliation activities for management review.
  • Evaluated software solutions to determine their suitability for improving reconciliation processes and outcomes.
  • Developed strong relationships with stakeholders across various departments, facilitating efficient information exchange and problem-solving efforts.

Invoice Reconciliation Analyst

Publicis Global Delivery
12.2019 - 05.2022
  • Improved the accuracy of financial statements by ensuring timely completion of reconciliations for all accounts.
  • Initiated process improvements that reduced manual effort and increased productivity within the team.
  • Participated in system implementation projects, ensuring smooth transition and minimal disruption to daily operations.
  • Reduced financial discrepancies through diligent research and prompt resolution of outstanding items.
  • Contributed to the successful integration of acquired companies by leading efforts to reconcile intercompany transactions accurately and efficiently.

Accounts Receivable Clerk

Curtiss-Wright
06.2018 - 12.2019
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.

Education

Bachelor - Business Administration

Universidad Nacional De Costa Rica
Heredia, Costa Rica
04-2019

Skills

  • Problem Solving
  • Employee engagement
  • Decision-making
  • Relationship building
  • Training and mentoring
  • Conflict resolution
  • Operations management
  • Teamwork and collaboration
  • Hiring and training
  • Negotiation and conflict resolution

Certification

  • Certified Scrum Master Fundamentals.
  • Gestor en Estrategia y Marketing Digital, Tecnologico de Costa Rica.

Languages

English
Advanced (C1)

Timeline

Invoice Reconciliation Associate Supervisor

Publicis Global Delivery
09.2023 - Current

Senior Invoice Reconciliation Analyst

Publicis Global Delivery
05.2022 - 09.2023

Invoice Reconciliation Analyst

Publicis Global Delivery
12.2019 - 05.2022

Accounts Receivable Clerk

Curtiss-Wright
06.2018 - 12.2019

Bachelor - Business Administration

Universidad Nacional De Costa Rica

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Karina Orias