Karla Milena Medina Jiménez
San José,CR
Summary
Personable Administrator offers calendar and personnel management expertise coupled with outstanding communication and multitasking abilities. Proactive and independent professional commended for consistently resolving employee challenges with innovative solutions. Flexible and adaptable to changing priorities.
Versatile Business Operations Specialist with background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Focused Administrator committed to maintaining productive and quality-driven environment. Collaborative and versatile professional with expertise in employee relations, strategic planning and report preparation. Skilled at easily transcending cultural differences.
Experienced administrator focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset. Brings progressive industry experience, willingness to learn and adaptability to changing circumstances.
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Seasoned Administrator with background in managing office operations, coordinating with multiple departments, and improving administrative processes. Known for strength in strategic planning, team leadership and problem-solving. Demonstrated ability to streamline office operations for efficiency and productivity. Proven track record of positive impact on workplace environment and staff morale.
Diligent and detail-oriented Administrator with proven history in successful team management. Professionally coordinate files, correspondence, and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies.
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Results-oriented strategic planner with extensive knowledge of industry practices.
Highly-qualified business administration professional driven to oversee operations with results-oriented mindset. Versed in best practices and strategies for streamlining workflows.
Resourceful Administrator known for high productivity and efficient task completion. Possess specialized skills in workflow management, data analysis, and strategic planning. Excel in communication, problem-solving, and time management, ensuring seamless operations and project success.
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2022
2022
years of professional experience
Work History
Administrator
Editorial La Asamblea
San José, CR
01.2018 - 04.2021
- Served as the primary point of contact for external stakeholders, including clients and partners.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Assessed company operations for compliance with safety standards.
- Prepared reports on various projects for management review.
- Monitored budget expenditures and prepared financial reports for review by management.
- Designed forms and templates to streamline workflow processes within organization.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Developed and maintained databases for tracking projects, clients, and financial records.
- Compiled statistical data from various sources for analysis.
- Improved office organization by developing filing system and customer database protocols.
- Maintained positive working relationship with fellow staff and management.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Assisted in the recruitment process, from posting job ads to organizing interviews and onboarding new hires.
- Updated and maintained databases with current information.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed household errands and other essential duties.
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Conducted testing of software and systems to ensure quality and reliability.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked closely with human resources to support employee management and organizational planning.
- Determined consumer needs to provide products and services appealing to larger market.
- Responded promptly to customer complaints in a professional manner.
- Negotiated contracts with vendors and service providers to optimize costs and efficiency.
- Analyzed operational processes and recommended improvements to enhance efficiency.
- Handled correspondence, including drafting emails, memos, and reports for senior management.
- Managed travel arrangements and accommodations for executive staff and visiting clients.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Processed payroll information according to established guidelines.
- Performed data entry tasks into computer databases from paper documents.
- Compiled data from multiple sources into comprehensive reports for management review.
- Created presentations with Microsoft PowerPoint for management team members.
- Analyzed key performance indicators to identify effective strategies.
- Maintained filing system for important documents such as contracts and invoices.
- Answered incoming calls and responded to customer inquiries.
- Coordinated meetings, conferences, travel arrangements.
- Conducted performance evaluations and recommended training programs for staff development.
- Set specific goals for projects to measure progress and evaluate end results.
- Oversaw inventory management, including ordering office supplies and equipment maintenance.
- Coordinated with IT department to resolve technical issues and maintain computer systems.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Organized client meetings to provide project updates.
- Monitored operations and reviewed records and metrics to understand company performance.
- Identified needs of customers promptly and efficiently.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Processed payroll and managed employee records, ensuring compliance with legal requirements.
- Facilitated training sessions for new employees on company policies and procedures.
- Ensured compliance with health and safety regulations within the office environment.
- Supported departmental activities by providing clerical assistance.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Prepared presentations using Microsoft Office Suite applications.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Administered benefits programs, including health insurance and retirement plans.
- Performed basic bookkeeping tasks such as reconciling accounts receivable and payable.
- Analyzed company's expenditures and developed financial models.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Managed office supplies inventory and placed orders when necessary.
- Coordinated scheduling and logistics for staff meetings and corporate events.
- Assisted with budget preparation and tracking of expenses.
- Facilitated communication between departments to support project completion and goal achievement.
- Updated databases with new employee information, job changes and terminations.
- Assisted in the development of new administrative systems, procedures and policies.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Provided general administrative support to staff members.
- Implemented filing systems to improve document organization and retrieval.
- Developed spreadsheets to track project progress, budgets and other related data.
- Implemented strategies to take advantage of new opportunities.
- Provided technical assistance with computer hardware and software issues when needed.
- Audited company's legal documents to verify compliant policies and procedures.
- Implemented new software and technology solutions to enhance office productivity.
- Checked office stock to determine supply levels and maintain inventory.
- Supervised administrative staff, delegating tasks and managing workload distribution.
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
Administrative Manager
REM, S.A.
San José , CR
02.2016 - 01.2018
- Delivered comprehensive training to maintain compliance requirements.
- Reviewed and approved department reimbursement requests, recording transactions to maintain financial accountability.
- Monitored office supplies to replenish needed inventory before depletion.
- Tracked and analyzed expenditures to deliver budgets and financial reports.
- Established work procedures or schedules to organize daily work of administrative staff.
- Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
- Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
- Determined staffing requirements, interviewing, hiring and training new employees.
- Monitored office inventory to maintain supply levels.
- Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
- Assisted in the recruitment process by reviewing resumes and conducting interviews.
- Provided support to departmental managers in the development of project plans and initiatives.
- Created and revised systems and procedures by analyzing operating practices, recordkeeping systems and forms control.
- Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
- Developed administrative team to support corporate growth and objectives.
- Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
- Coordinated with managers and departments to interview new personnel and recognize excellent performance.
- Communicated job expectations and trained staff to promote team building and discipline.
- Conducted performance reviews on administrative staff members to ensure they are meeting expectations.
- Oversaw CRM updates and backups, report generation, and troubleshooting requisition.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Identified and solved problems to enhance management and business direction.
- Coordinated with executive staff to ensure deadlines were met in a timely manner.
- Developed and implemented administrative procedures to maximize efficiency.
- Planned and controlled budgets for contracts, equipment and supplies.
- Conducted performance reviews and provided feedback to employees on their job performance.
- Collaborated with project and department leaders to develop and implement improvements to operational efficiency.
- Oversaw the maintenance of office equipment, supplies, and facilities.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Reviewed contracts prior to signing them in order to protect the interests of the organization.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
Regional Administrative Manager
Gestionadora de Crédito de S.J. S.A.
San José, Escazú, CR
01.2014 - 01.2016
- Developed and implemented regional administrative policies and procedures.
- Evaluated office processes to report opportunities for improvement to leadership.
- Coordinated scheduling and logistics for meetings, appointments, and special events.
- Coordinated communication between departments in different locations.
- Provided administrative support to senior management as needed.
- Maintained records of regional activities and events.
- Handled confidential information with discretion and integrity.
- Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
- Planned and controlled budgets for contracts, equipment and supplies.
- Facilitated communication and coordination between department heads, staff, and external partners.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Reviewed invoices for accuracy to identify cost savings.
- Generated innovative ideas to improve operational efficiency in the region.
- Collaborated with other regions to share best practices.
- Assisted in processing travel and expenses by gathering receipts, coding charges and submitting worksheets.
- Prepared and presented reports on office performance, challenges, and strategies for improvement.
- Negotiated contracts and agreements with vendors, suppliers, and service providers to minimize costs.
- Provided support to executives within the region on various projects.
- Promoted a positive work environment by encouraging collaboration among colleagues.
- Monitored office supplies to replenish needed inventory before depletion.
- Supervised a team of administrative professionals within the region.
Head of Credit and Collection/Cost Controller
Megalineas, S.A.
San José, CR
05.2010 - 01.2014
- Analyzed variances between actual spending and estimated budgets to identify areas for improvement in expense management.
- Monitored and reported on the financial performance of projects, ensuring accuracy of data.
- Generated forecasts of future revenue streams based on current performance trends and market conditions.
- Administered payroll for employees and oversaw corporate payroll reconciliation and tax activities.
- Reviewed processes and provided recommendations on improving efficiency and accuracy.
- Provided guidance and support on financial matters such as tax planning, loan applications and debt restructuring negotiations.
- Established budgeting processes to ensure accurate tracking of expenditures against predetermined goals.
- Prepared detailed reports on project costs, including labor, materials, overhead expenses.
- Validated systems and procedures to support program implementation and streamline auditing processes.
- Updated billing procedures to improve overall efficiency and reduce accounts receivable.
- Evaluated various capital expenditure proposals before recommending approval or rejection based on return on investment analysis.
- Spearheaded and directed accounting divisions to manage fund accounting, accounts payable and accounts receivable, payroll, budget and grant accounting functions.
- Assisted in the preparation of periodic financial statements such as balance sheets, income statements, cash flow statements and other related documents.
- Designed and formatted financial reports for internal and external users.
- Collaborated with internal stakeholders to ensure compliance with governmental regulations related to accounting practices.
- Supervised month-end close processes and reconciled treasury transactions.
- Conducted regular audits of accounts receivable, payable activities to verify accuracy of information provided by vendors, clients.
- Assessed potential risks associated with investments and advised senior management accordingly regarding allocation decisions.
- Led annual financial audit and preparation of support for audited financial statements.
- Monitored accounting, payroll and financial reporting activities.
- Worked closely with department managers to develop cost-effective solutions for ongoing projects.
- Developed and implemented cost control strategies to reduce operational costs and maximize profits.
- Ensured all transactions were properly recorded in accordance with Generally Accepted Accounting Principles.
- Maintained general ledger and chart of accounts, performed complex accounting functions such as journal entry preparation, account analysis, balance sheet reconciliation and preparation of quarterly financial statements.
- Coordinated and finalized quarterly and annual financial reporting packages.
- Established controls and reporting systems to optimize governance structure.
- Prepared monthly financial statements, coordinated annual audits and facilitated preparation of Consolidated Annual Financial Reports (CAFR).
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
Financial Administrative Manager
Rincón Grande, S.A.
San José , CR
04.1999 - 01.2007
- Provided guidance on all aspects of finance operations to other departments within the company.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Developed invoicing systems and internal controls to boost billing efficiencies.
- Communicated with stockholders or other investors to provide information or raise capital.
- Prepared monthly financial statements, reports, and forecasts for senior management review.
- Ensured compliance with applicable laws, regulations, standards, and internal policies related to finance functions.
- Conducted research into new investments opportunities that fit the organization's risk profile.
- Implemented internal controls to safeguard assets from unauthorized transactions or misuse.
- Developed or analyzed information to assess current or future financial status of firms.
- Developed budgeting models to ensure cost-effectiveness of operations.
- Created financial management mechanisms to minimize financial risk to business.
- Responsible for developing and implementing financial policies and procedures.
- Managed relationships with tax authorities, bankers and auditors.
- Created and maintained accurate financial records, including accounts payable and receivable and payroll.
- Coordinated preparation of external audit materials and external financial reporting.
- Used hedging to mitigate financial risks related to interest rates on company's borrowings.
- Assisted in the development of annual budgets and monitored spending against them.
- Conducted reviews and evaluations for cost-reduction opportunities.
- Reviewed expense reports for accuracy prior to approving payments.
- Analyzed financial data to identify potential areas for improvement or cost savings.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Coordinated with external auditors during annual audits of the organization's finances.
- Analyzed actual financial results to budget, preparing variance reporting to functional groups.
- Identified opportunities for cost savings through process optimization initiatives.
- Maintained relationships with banks, vendors, customers, insurance companies and other stakeholders.
- Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions.
- Recommended new financial and accounting software packages. replacing various non-integrated offerings.
- Monitored changes in legislation affecting taxation or other aspects of business finances.
- Provided training on best practices in financial administration to staff members.
- Invested funds and recommended appropriate dividend issuances based on historical dividend patterns and expected cash flows.
- Identified process improvements that would increase efficiency in finance operations.
- Managed daily accounting activities such as journal entries, cash management, reconciliations, and general ledger maintenance.
- Developed and implemented financial strategies to maximize profits and reduce costs.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Updated and maintained databases with current information.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
- Achieved cost-savings by developing functional solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
Cost Manager and Production Assistant
Laboratorios Cenco, S.A.
- Coordinated with accounting department regarding payment schedules for vendors and suppliers.
- Ensured compliance with contractual obligations related to cost control requirements.
- Performed research on current trends in material prices, labour rates, as needed.
- Reviewed material and labor costs to help make build-or-buy decisions.
- Conferred with staff and management to coordinate business operations.
- Consulted with clients, vendors or architects to make estimates and resolve conflicts.
- Analyzed changes in scope of work to identify potential impacts on overall project cost.
- Determined project scope, boundaries, time frame and possible complications to produce accurate estimates.
- Ensured compliance with applicable laws and regulations relating to procurement activities.
- Prepared estimates used by management for planning, budgeting and scheduling work.
- Developed and updated cost estimates by documenting relevant information into jobs in internal database.
- Developed strategies for controlling project costs throughout the life cycle of a project.
- Monitored costs with implementation of long-term systems and procedures for tracking and reporting on data.
- Established cost monitoring procedures and reporting systems.
- Conducted periodic reviews of actual versus budgeted costs.
- Assessed cost-effectiveness of products or services, tracking costs relative to bids as work progressed.
- Conducted studies to determine data regarding standard hour and related costs.
- Prepared reports on cost performance to management and stakeholders.
- Assisted in preparing detailed forecasts based on historical data analysis.
- Maintained accurate records of expenditures and invoices for audit purposes.
- Developed estimates for capital investments, project costs, and labor costs.
- Analyzed blueprints and other documentation to prepare time, cost and labor estimates.
- Collaborated with other departments to ensure that budgets are being met or exceeded.
- Prepared expenditure statements and budget documentation during project execution.
- Provided input into developing new standards and policies related to cost estimation.
- Reduced expenses by sourcing and negotiating new rates for insurance.
- Analyzed financial data to determine the cost of labor, materials, and overhead associated with projects.
- Completed daily cycle counts and investigated variances to resolve problems.
- Managed the process for tracking change orders associated with ongoing projects.
- Identified opportunities for cost savings in operational processes and procedures.
- Maintained confidentiality of client and prospective client information, protecting individual interests and business partnerships.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Monitored production quality, identifying and addressing issues promptly.
- Coordinated daily production schedules to ensure timely completion of projects.
- Evaluated collateral to determine outdated items to be archived.
- Assisted in post-production tasks, including editing support and material organization.
- Provided general administrative support, including email correspondence and file management.
Education
Bachelor's Degree With Emphasis in Banking And Finance - Banking And Finance Administration
Universidad De Las Ciencias Y El Arte
San José, Costa Rica12-2021
Diploma in Business Administration - Business Administration
Parauniversitaria Del Istmo, ISCATEC
San José, Costa Rica12-2012
Diploma in Accounting And Finance - Accounting And Finance
Parauniversitaria Del Istmo, ISCATEC
San José, Costa Rica12-2012
Administration in Banking And Finance - Business Administration
Universidad Central De Costa Rica
San José, Costa Rica06-2012
Skills
- 1 Leadership: Must be able to direct and coordinate the work of others
- 2 Decision making: You must make ethical decisions, assuming the risks and consequences
- 3 Empathy: You must be able to understand and share the feelings of others
- 4 Trust: You must be reliable and generate trust in employees
- 5 Transparency: You must be honest and explain to employees the motivation behind your decisions
- 6 Responsibility: You must take responsibility for your actions and use mistakes as an opportunity to improve
- 7 User access control
- Financial manager
1 Analysis: Must have logical thinking and be able to analyze financial data and interpret trends
2 Planning: Must be able to do long-term financial planning
3 Communication: Must be communicative and trustworthy
4 Achievement orientation: Must be achievement-oriented and have the ability to make decisions
5 Advanced studies: You must have a bachelor's degree in the area or in any other related career - User access control
- Revenue management
- Task delegation
- Customer relationship management (CRM)
- Risk management
- Partnership development
- Change management
- Complex Problem-solving
- Innovation management
- Resource allocation
- Staff management
- Skype
- Expectation setting
- Salesforce management
- Operations management
- Sales management
- Business development
- Business administration
- Financial records oversight
- Inventory management
- Data analysis
- Verbal and written communication
- Contract management
- Key performance indicators
- Project management
- Team leadership
- Performance evaluations
- Work prioritization
- Relationship building
- Coaching and mentoring
- Budget control
- Negotiation
- Time management
- Cross-functional teamwork
- Strategic planning
- Documentation and reporting
- Performance management
- Goal setting
- Conflict resolution
- Product management
- Expense tracking
- Customer service
- Trend analysis
- Vendor management
- Policy and procedure development
- Staff training and development
- Competitor research
- Cross-functional team management
- Regulatory compliance
- Policy implementation
- Project planning
- Business planning
- Disciplinary techniques
- Stakeholder management
- Emergency response
- Decision-making
- Safety procedures
- Clear communication
- Financial management
- Workforce management
- Schedule preparation
Other studies: Certifications, Technical, Courses and Seminars
- Lean Six Sigma White Belt (2025, Continuum Consultoría)
- Specialization in Data Processing (2025 - Present, Fundación Carlos Slim)
• Specialization in Business Intelligence (2024 - Current Fundación Carlos Slim). - Lean Six Sigma Black Belt, (MayuGo, 2021 - International Certification-).
- Excel & Power BI (Training Office, 2019).
- Dynamic Tables and Graphs (Training Office, 2019).
- Advanced Excel (Instituto Latinoamericano de Computación, ILAC, 2014).
- Advanced Excel (Instituto Latinoamericano de Computación ILAC, 2014).
- Financial Excel (Instituto Latinoamericano de Computación ILAC, 2014).
- MS Project (Instituto Latinoamericano de Computación ILAC, 2014).
- Innovation Methodologies (Colegio de Ciencias Económicas de Costa Rica, CCECR 2024).
- Customs Techniques Course: Import and Export (Colegio de Ciencias Económicas de Costa Rica, CCECR 2021).
- Lean Six Sigma Black Belt (Colegio de Ciencias Económicas de Costa Rica, 2021).
- Portfolio Design and Management Course (Colegio de Ciencias Económicas de Costa Rica, CCECR 2021).
- Workshop: Financial Analysis for Decision Making (Colegio de Ciencias Económicas de Costa Rica, CCECR 2020).
- Workshop: Workplace Harassment, Facets and Legal Implications (Colegio de Ciencias Económicas de Costa Rica, CCECR 2019).
- Workshop: Payroll Calculation, Labor Settlements and Economic Effects of Labor Claims (Colegio de Ciencias Económicas de Costa Rica, CCECR 2018).
Other courses and workshops:
•Customer Service Seminar (Instituto Técnico Santay, 2018)
• Design Management and Project Management Conference (FUNIBER, 2017)
• Technical Sales (M&M Mercadotecnia, 2014)
• Argumentation, Negotiation and Collection (Sociedad Latinoamericana de Estrategia, SLADE, 2013).
• Development of Driving Skills (Sociedad Latinoamericana de Estrategia SLADE, 2013).
• Recruitment and Selection of Vendors (M&M Mercadotecnia, 2012)
• Leadership and Teamwork (M&M Mercadotecnia, 2012)
• The Company's Challenges in the New Market (M&M Mercadotecnia, 2012)
• How to Make Your Credit Portfolio Collectible? (AC Actualidad Contable, 2012)
• XXV Latin American Strategy Congress
(SLADE, 2012)
• Effective Collection in a Customer Service Framework (M&M Mercadotecnia, 2012)
• Directive Model for the Management of the Human Factor (M&M Mercadotecia, 2012)
Hobbys
1. Share with family and friends.
2. Walking with my dog.
3. Go to the beach.
4. Hiking.
5. Photograph
6. Fashion
7. Read.
8. Chess.
9. Healthy food.
10. Cook for other people.
11. Go to the cinema and the theater.
12. Draw.
13. Gardening.
14. Interior decoration
15. Yoga.
16. Cinema
17. Music and concerts.
Timeline
Administrator
Editorial La Asamblea
01.2018 - 04.2021
Administrative Manager
REM, S.A.
02.2016 - 01.2018
Regional Administrative Manager
Gestionadora de Crédito de S.J. S.A.
01.2014 - 01.2016
Head of Credit and Collection/Cost Controller
Megalineas, S.A.
05.2010 - 01.2014
Financial Administrative Manager
Rincón Grande, S.A.
04.1999 - 01.2007
Cost Manager and Production Assistant
Laboratorios Cenco, S.A.
Bachelor's Degree With Emphasis in Banking And Finance - Banking And Finance Administration
Universidad De Las Ciencias Y El Arte
Diploma in Business Administration - Business Administration
Parauniversitaria Del Istmo, ISCATEC
Diploma in Accounting And Finance - Accounting And Finance
Parauniversitaria Del Istmo, ISCATEC
Administration in Banking And Finance - Business Administration
Universidad Central De Costa Rica