Karla X Arias
Business Administration
La Union,Cartago
Summary
High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers.
Overview
1
1
Certification
2
2
years of post-secondary education
14
14
years of professional experience
Work History
Business Development Representative
N3 Results-Accenture
Aurora, Heredia
08.2020 - Current
- Engaging with customers in an consultative approach.
- Endless curiosity in digital product markets.
- Understanding that closing B2B deals starts with accurately qualifying BANT (Budget, Authority, Need, Timeline).
- Wisdom to respect importance of every phone call.
- Competence in learning and discussing Artificial Intelligence, Virtual Reality, Internet of Things, Software as Service, Enterprise Resource Planning and Cloud-based solutions.
- Big picture thinking fueling perseverance through follow up calls, leaving voice mails, coordinating appointments, presenting metrics.
- Integrity of intel reported daily into CRM and of email correspondence sent on behalf of clients.
- Coordinating successful go-to-market services for business owners + client stakeholders.
Tele-Sales Account Representative
Tech Data
Escazu, San Jose
12.2017 - 07.2020
- Dell renewals team.
- Present the opportunities that reseller has with our mutual customer.
- We provide quotation and guidance.
- SAP knowledge, placing orders.
- Sandler’s training complete.
HR Administrator
Amazon
Calle Blancos, San Jose
05.2016 - 11.2017
- Provides support to the NAFC, NACS and Non- NCFC for a variety of processes that impact the employee lifecycle; among others, LOAs, RSUs, Payroll.
- Assist on the KTR (Kaizen Team Representative) project.
- Help newest peers on their position to be smooth and help with the concerns.
- Sr.
- Administrator, LOAA Welcome Back for the Leave of Absence and Accommodations Team (LOAA).
- Service team for return to work and Accommodation intake.
- Implement processes to build recurring, outgoing data feeds and reports.
- Documentation of recurring processes.
- Proven basic knowledge of U.S.
- Leave of Absence legislation.
- Educate employees and HR on complicated aspects of the leave of absence, return to work, and accommodation.
- Provide guidance, assess risk, resolve issues, and escalate as appropriate for employees, managers and HR while still maintaining employee’s confidential information.
- Maintain system records to ensure accurate and timely information/documentation.
- Consult, coordinate and partner with our third-party administrator, HR, Safety, Payroll, Benefits and My Ambassador team members and other departments/systems as appropriate.
Customer Service and FSR (Floor Support
Sykes Enterprise. Moravia
Barreal, Heredia
06.2010 - 01.2015
- Representative).
- Customer Service for Assurance.
- Customer Service for AT&T Mobility.
- Provided support to the fellow peers on their concerns and inquires.
Shift Leader
Quick Check Food Stores
Hackettstown, New Jersey
01.2007 - 12.2009
- Interact with customers to make sure that they have a satisfactory experience.
- Leading the team on the shift to accomplish the duties.
Receptionist and Notary Assistant
Bufete Artavia y Asociados; Pérez Zeledón
Perez Zeledon, San Jose
01.2005 - 12.2006
- Setting up the appointments.
- Assuring 100% compliance of Costa Rica regulations for the documents requested.
- Helping with setting/making the documents and administer oaths.
Education
High School Diploma -
Hackettstown High School
Hackettstown 01.2001 - 01.2003
Skills
AccountingArtificial IntelligenceCustomer ServiceExcelSAP
Business-To-Business Sales
Sales Proposal Creation
Business-To-Customer Expertise
Certification
Excel
Timeline
Excel
07-2021
Business Development Representative
N3 Results-Accenture
08.2020 - Current
Tele-Sales Account Representative
Tech Data
12.2017 - 07.2020
HR Administrator
Amazon
05.2016 - 11.2017
Customer Service and FSR (Floor Support
Sykes Enterprise. Moravia
06.2010 - 01.2015
Shift Leader
Quick Check Food Stores
01.2007 - 12.2009
Receptionist and Notary Assistant
Bufete Artavia y Asociados; Pérez Zeledón
01.2005 - 12.2006
High School Diploma -
Hackettstown High School
01.2001 - 01.2003
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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