Attentive administrator with excellent communication and multi-tasking skills. My multicultural background and critical reasoning abilities enable me to identify and assess clients' needs to provide them with a satisfactory experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Financial Security Analysts
Mybookie
San Jose, CR
06.2023 - Current
Analyzes client records and transactions to ensure compliance with regulations
Manages alerts and incidents of certification
Raises awareness about financial security
Customer service and sales
State farm
Philadelphia, PA
04.2022 - 04.2023
Help customer with complaints and questions
Collaborated with fellow assistants to improve overall team performance and share best practices in customer service and sales support.
Household assistant
Virginie Achim and Mark Cordes
Spokane, WA
08.2021 - 03.2022
Administration of household finances and language tutoring
Managed budgeting for household expenses, tracking spending trends to optimize costeffectiveness.
Administrative Assistant
Super San Jeronimo
San Jose, CR
01.2017 - 12.2018
Oversaw daily balancing of cash flow including revenue from sales and budgets for expenses
Reported on supermarket performance and generated financial statements
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Cybersecurity - Cyber Security
Universidad Latina
San Jose, Costa Rica
04-2025
How To Create your own business - marketing
Pace University
12.2022
Business Administration
Universidad Latina
San Jose, Costa Rica
12-2020
Advanced English -
Pace University
06.2019
Skills
Self-motivated
Problem-Solving and Troubleshooting
Organization
Active listening
Teamwork
Certification
Basic Finance, HP LIFE, 09/01/21
English for Career Development, University of Pennsylvania, 10/01/20
Financial Analysts/Executive Secretary to the CEO at 1330 Pico Associates/Wilshire Pacific InvestorsFinancial Analysts/Executive Secretary to the CEO at 1330 Pico Associates/Wilshire Pacific Investors