Katherine Gomez
Desamparados
Summary
Attentive administrator with excellent communication and multi-tasking skills. My multicultural background and critical reasoning abilities enable me to identify and assess clients' needs to provide them with a satisfactory experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Financial Security Analysts
Mybookie
06.2023 - Current
- Analyzes client records and transactions to ensure compliance with regulations
- Manages alerts and incidents of certification
- Raises awareness about financial security
Customer service and sales
State farm
04.2022 - 04.2023
- Help customer with complaints and questions
- Collaborated with fellow assistants to improve overall team performance and share best practices in customer service and sales support.
Household assistant
Virginie Achim and Mark Cordes
08.2021 - 03.2022
- Administration of household finances and language tutoring
- Managed budgeting for household expenses, tracking spending trends to optimize costeffectiveness.
Administrative Assistant
Super San Jeronimo
01.2017 - 12.2018
- Oversaw daily balancing of cash flow including revenue from sales and budgets for expenses
- Reported on supermarket performance and generated financial statements
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Cybersecurity - Cyber Security
Universidad Latina
San Jose, Costa Rica04-2025
How To Create your own business - marketing
Pace University
12.2022
Business Administration
Universidad Latina
San Jose, Costa Rica12-2020
Advanced English -
Pace University
06.2019
Skills
- Self-motivated
- Problem-Solving and Troubleshooting
- Organization
- Active listening
- Teamwork
Certification
- Basic Finance, HP LIFE, 09/01/21
- English for Career Development, University of Pennsylvania, 10/01/20
- Advanced Oral Skills, Pace University, 02/01/19
Languages
Spanish
English
Timeline
Financial Security Analysts
Mybookie
06.2023 - Current
Customer service and sales
State farm
04.2022 - 04.2023
Household assistant
Virginie Achim and Mark Cordes
08.2021 - 03.2022
Administrative Assistant
Super San Jeronimo
01.2017 - 12.2018
How To Create your own business - marketing
Pace University
Advanced English -
Pace University
Cybersecurity - Cyber Security
Universidad Latina
Business Administration
Universidad Latina
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