Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Katherine Moreira Badilla

Heredia,Heredia

Summary

Systems Engineer with over 12 years of experience in the development and management of information systems. My expertise spans the implementation and administration of solutions based on Oracle and UNIX, complemented by a specialized focus on Quality Assurance (QA) in recent years. Additionally, I possess basic knowledge in Scrum and project management, showcasing my ability to collaborate efficiently in agile teams. My passionate interest in web development is evident through active participation in related projects and a continuous desire to learn and apply the latest technologies in this dynamic field.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Mid 1 QA Engineer

THE LIFETIME VALUE CO
Escazú, Costa Rica
12.2021 - Current

• Collaborate with Developers and product owners to stay current on product features and intended functionality.

• Execute different types of tests in various environments to ensure the correct operation of the WEB page.

• Report bugs identified during testing to developer analysts using the JIRA tool.

• Prepare different test cases for the various functionalities presented on the WEB page.

• Seek improvements and promote new ideas in the team with the objective of streamlining and automating processes.

Achievements:

• Successfully New Brand Launch

• Improve the velocity testing tickets.

• Implementations of Testing Levels.

QA Engineer

SOLUCIONES UDER
Escazú, Costa Rica
03.2020 - 11.2021

• Test Cases design.

• Test Execution.

• Defect Identification.

• Collaboration with Development Team.

Systems Analyst

Telefonica S.A
Escazú, Costa Rica
08.2015 - 02.2020
  • Assessed customer needs through surveys, interviews, focus groups. in order to develop customized solutions that meet their business objectives.
  • Collaborated with stakeholders to ensure the successful implementation of systems projects.
  • Configuration and parameterization of prepaid platforms (Altamira).
  • Receipt of request for configuration changes from the marketing and engineering groups.
  • Mass process Automation. Support to internal users.
  • Execution of OT’s (Work Orders) at night and their validation.

Helpdesk Executive

Telefonica S.A
Escazú, Costa Rica
06.2013 - 08.2015

• Create and modificate structures billing rates based on Oracle Schemas. Provision of telephone lines though Unix and Database.

• Analysis of different cases to provide a quick solution.

• Correction of incidents by analyzing movements through Unix and other systems.

• Compare results using two different sources Unix and Oracle.

Education

Master of Science - PROJECT MANAGMENT DECREE

Universidad Latina De Costa Rica
Heredia, Costa Rica
12-2021

Bachelor of Science - Computer And Information Systems

Universidad Latina De Costa Rica
Heredia, Costa Rica
12-2020

Diploma - Computer And Information Systems

Instituto Politécnico Internacional
San José, Costa Rica
12-2013

Skills

  • End-to-end testing
  • Regression testing
  • Sanity testing
  • Load testing
  • Test-driven development
  • Manual testing
  • Technical documentation
  • Automation testing
  • Knowledge of JIRA
  • Collaboration
  • Interpersonal communication
  • Analytical thinking
  • Problem-solving skills
  • Scrum framework expertise
  • Flexible and adaptable
  • Organizational skills
  • CSS preprocessors
  • HTML5 proficiency

Languages

Spanish
First Language
English
Upper Intermediate (B2)
B2
Portuguese
Beginner (A1)
A1

Certification

  • Portuguese Conversational - Fundación Estudios Brasileños - Present
  • Conversational English, Craving English - Present
  • Amazon Web Services Cloud Practitioner, VLA Academy - Jan 2025
  • Confiando en tu voz, Speak Up - Nov 2024
  • Programa Front-End Web Development, Universidad Cenfotec - May 2023
  • Cypress - Modern Automation Testing from Scratch + Frameworks, Udemy - October 2022
  • ISTQB Certified Tester, Foundation Level, Universidad Cenfotec - June 2022
  • Change Management Through Design, CIID Digital Learning - April 2022
  • English Course, The Conversation Institute - August 2021
  • Scrum Máster Professional Certifícate, Universidad Cenfotec - May 2020
  • Scrum Foundation Professional Certificate, Universidad Cenfotec - May 2020
  • Altamira Course, Telefónica Guatemala - February 2016
  • Cisco CCNA, Universidad Nacional de Costa Rica - November 2013 - September 2014

Accomplishments

  • Graduated with Honors

Timeline

Mid 1 QA Engineer

THE LIFETIME VALUE CO
12.2021 - Current

QA Engineer

SOLUCIONES UDER
03.2020 - 11.2021

Systems Analyst

Telefonica S.A
08.2015 - 02.2020

Helpdesk Executive

Telefonica S.A
06.2013 - 08.2015

Master of Science - PROJECT MANAGMENT DECREE

Universidad Latina De Costa Rica

Bachelor of Science - Computer And Information Systems

Universidad Latina De Costa Rica

Diploma - Computer And Information Systems

Instituto Politécnico Internacional
Katherine Moreira Badilla