Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Keichel Santamaria Garcia

San José

Summary

At Wholesale Store, I am excelled in leveraging my problem-solving abilities and effective communication to enhance customer service, achieving notable customer satisfaction. Skilled in coordinating sales processes and resolving issues efficiently, my teamwork and attention to detail consistently contributed to our high-quality service standards.

Overview

1
1
Certification

Work History

Customer Service

Wholesale Store
12.2024 - 01.2025

During my time as a salesperson, I am excelled at providing exceptional customer service. I developed expert knowledge of the products which allowed me to offer personalized recommendations and answer customer questions accurately and professionally. I managed the sales process comprehensively, from customer reception to closing the sale, including preparing quotes, tracking orders, and coordinating delivery. I resolved customer issues and inquiries quickly and efficiently, always maintaining a positive and professional attitude. I worked closely with my co-workers to ensure consistent, high-quality customer service at all.

Education

Graduated - Technology Management

Academia De Tecnología UCR
San Pedro
11.2024

Bachelor's Degree - Technology Management

Liceo Julio Fonseca Gutierrez
Uruca
12.2022

Skills

    Problem solving skill

    Teamwork

    Effective communication

    Follow-up

    Decision making

    Attention to detail

Certification

CUSTOMER SERVICE AND TECH INDUSTRY

CYBERSECURITY

OFFICE 3 - 1

MICROSOFT EXCEL

CRM’S MANAGEMENT

LEGAL RESOURCES

ESSENTIAL SKILLS FOR TECH INDUSTRY

Languages

English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)

Timeline

Customer Service

Wholesale Store
12.2024 - 01.2025

Graduated - Technology Management

Academia De Tecnología UCR

Bachelor's Degree - Technology Management

Liceo Julio Fonseca Gutierrez
Keichel Santamaria Garcia