Keilor Andrey Rojas Obando
Summary
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed and also seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
Foundever
07.2011 - 07.2024
- Maintained customer records by updating account information in database.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving d disputes or conflicts.
- Resolved customer complaints with empathy.
- Handled calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services
Education
Ejecutivo En Ingles Para Servicios -
INA
Naranjo2010
High School Diploma -
Liceo Nuestra Señora De Los Ángeles
San Ramón2009
Programa De Ingeles Modalidad Regular Y Avanzado -
TEC
San Ramón2009
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Team work
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
Customer Service Representative
Foundever
07.2011 - 07.2024
Ejecutivo En Ingles Para Servicios -
INA
High School Diploma -
Liceo Nuestra Señora De Los Ángeles
Programa De Ingeles Modalidad Regular Y Avanzado -
TEC
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